Customer Service Manager

lashara Smith

*** ******** ** ******** ****, GA *1324 386-***-**** *******.*****@***.***

Objective

Looking to enhance a career in management with a strong competitive company which welcomes and promotes new

challenges.

Skills Profile

- Strong Leader

- Effective Communicator

- Detail Oriented

- Goal Oriented

- Multi-task

- Team Player

- Reliable worker

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Employment History

Unit Manager, Waffle House 4/10/2012 present

Hardeeville, South Carolina

- Responsible for hiring, staffing, and training all associates.

- Develop operating budget every period.

- Develop schedules for associates weekly.

- Order food and supplies weekly.

- Perform cash and commissary audit daily.

- Delegate daily task to associates.

- Provide and promote great customer service.

Trainer, Target Distribution 4/1/2010 4/6/2012

Midway, Georgia

- Certified and recertified new and current associates on equipment.

- Trained associates on how to process freight through the system.

- Trained associates on OSHA regulations and requirements.

- Orientation preceptor.

- Heavy equipment operator.

Education

- Business Administration, Savannah State University 2005-2009

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