Manager High School

ANNIE KLETTE

*** ******* **, ************, ** ***51 (H) 859-***-**** (C) 859-***-**** **************@*******.***

Professional Summary Restaurant/General Manager with eight years in restaurants and catering. Strong career progression in casual dining. Highly dedicated to career growth. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Skills

● Recruitment and talent development

● Customer relations

● Multi-operations management

● Quality control

Work History

Education

● Passion for customer satisfaction

● Food service background

● Inventory control and record keeping

● Staff scheduling

● Strong work ethic

● Trained in performance and wage reviews

District Manager WAFFLE HOUSE – Wilder, KY

● Created fun team building activities to engage staff in up-selling to meet revenue targets.

● Carefully interviewed, selected, trained and supervised staff.

● Correctly calculated inventory and ordered appropriate supplies.

● Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

11/2006 to Current

KITCHEN MANAGER OAKBROOK CAFE – Burlington, KY

● Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.

● Correctly calculated inventory and ordered appropriate supplies.

● Prepared for and executed new menu implementations.

● Skillfully interacted with external vendors to obtain the best quality in pricing and product.

● Carefully interviewed, selected, trained and supervised staff.

08/2000 to 11/2006

ASST.KITCHEN MANAGER HOLIDAY INN – Ft Mitchell, KY

● Assisted in maintaining preparation and service areas in a sanitary condition

● Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods

● Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning

● Cleaned and inspected galley equipment, kitchen appliances, and work areas

02/1997 to 10/2000

High School Diploma: HOLMES HIGH SCHOOL - COVINGTON 1996

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