Interpretation service
Resume:
experience:
July *, ****~Present CyraCom International Inc., Tucson, AZ 85718
www.cyracominternaitonal.com
Korean Interpreter (Independent contractor)
. Core responsibilities:
> Provide over-the-phone interpretation (OPI) services
to healthcare, business and government, helping
people in our community.
> Facilitate many kinds of conversations - emergencies,
healthcare, government, financial, law enforcement,
court, insurance, 911 calls, utilities, travel &
hospitality, general business, etc.
> Undertake all OPI assignments in a competent,
professional, prompt, efficient, ethical, and
confidential manner.
Jun. 2009 ~May 31, 2011 Powertelecomm (DVR manufacturer), San Jose, CA
95131
780 Montague Expressway #306
www.powertelecomm.com
Sales/operation manager
. Core responsibilities:
> Develop sales & marketing strategies to fully deploy
DVR products here in US and overseas.
> Identify new business opportunities and strategy to
expand the business scope.
> Focus on marketing strategies and techniques to
increase sales of the company.
> Controlling day-to-day operations by
rendering/supplying job related materials (including
cameras, DVRs, monitors, etc.), ensuring job progress
according to the plan and keeping clients have up-to-
date information regarding H/W and F/W info.
> Office admin work, etc.
Mar. 2007 ~ May. 2009 TechPro CCTV System, Dublin, CA 94568
11501 Dublin Blvd., Ste 200
Office manager
. Core responsibilities:
> Controlling day-to-day operation by making work
schedules, ordering job related materials, ensuring
job progress according to the plan and keeping
clients have up-to-date information regarding the job
progress..
> Assisting installation crew for network setup.
> Tech support: network connection, video signal, power
short, camera malfunction, recording issues, and so
May. 2005-Apr. 2007 YanCan restaurant, Santa Clara, CA 95054
3927 Rivermark Plaza
Manager
. Core responsibilities:
> Controlling day-to-day operations by scheduling
labor, ordering food and supplies, and developing the
restaurant team.
> Managing team leaders.
Sept. 2002-Apr. 2005 Blue Stone restaurant, Santa Clara, CA 95051
3530 El Camino Real
Manager
. Core responsibilities:
> Controlling day-to-day operations by scheduling
labor, ordering food and supplies, and developing the
restaurant team.
> Managing team leaders.
> Ensuring OSHA, local health and safety codes, and
company safety and security policy are met.
> Controlling profit and loss by following cash
control/security procedures, maintaining inventory,
managing labor, reviewing financial reports, and
taking appropriate actions.
> Recruiting, interviewing, and hiring team members.
> Ensuring maintenance of equipment and facility
through the use of a preventative maintenance plan
based on company standards.
> Ensuring food quality and guest satisfaction.
Apr. 2000- Feb. 2002 Chahaya Optronics/MSIT Freemont, CA
. Information systems operator/Desktop support
> Supporting and troubleshooting computer related issues in a
manufacturing environment - troubleshoot hardware/software
problems, install, replace, repair PCs - and tracking down
and document all company PCs and backing up data in the
process of transforming to Chahaya from HMT.
other experience:
Dec. 1995 -Apr. 2000 Macy's in Valley Fair, San Jose, CA
Sales Associate
. Core responsibilities:
> Providing front-line customer service, maintaining
customer relationship by contacting and informing
them of any new products and assisting support group
by helping them organize merchandise and doing
recovery.
qualifications / education:
> Kook-Min Univ. Seoul, Korea (BA in Political Science)-
1981
> San Jose State Univ. San Jose, CA (MS in Criminal
Justice Admin.)-5/31/1989
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