Customer Service Sales

Location:

Posted:

July 11, 2014

Dennis Fraser

Portland, OR ****3-2730

***********@*******.***

Sales, Marketing, Customer Service Professional

Experience:

Marion’s Carpets (October 2013 to present) fulltime retail sales, office assistant and customer service

associateNewell Business Services (temporary), Linkteck Internet Marketing (temporary),

Worldwide Janitorial Service and Supplies and ACS/Xerox (18 months)

These positions were business services temporary jobs, and were successfully completed, and lasted 18 months

each, from October 2009 to September 2013. Duties included: Marketing, Sales, Customer Service, and

Technical Support in a large call center, Client Retention with up-sales. Office: email, phones, bookkeeping,

shipping and receiving, inventory, with QuickBooks. Retail: took customer orders, waited on customers,

delivered supplies, products and balanced receipts.

Mt Hood Community College (October 2008 to June 2010), Teaching Assistant in Adult Basic Education

Attended classes to further my credits toward business degree, and earned 84 credits with a 3.2 GPA.

Coverall of Oregon (March 2007 to October 2009), Outside Sales Consultant and Account Manager

Sales, Marketing, Account Retention, Cold Calling, Obtained new business, Made proposals and presented

them, produced estimates, bids in the field, and trained new sales staff. Provided superlative customer service

and attentive client relationships.

Murray Bothers Construction Company (February 1995 to March 2007) Project and Sales Manager

Estimates, bids, and managed projects from start to finish for small, local home builder and residential

remodeler. Scheduling, budgeting, marketing services, record keeping, and managed the office.

Great Northwest Property Management (January 1990 to February 1995) Property Manager

Marketed leases of multi-family and commercial properties, managed upgrades and maintenance projects,

budgeting and scheduling, and supervised on-site managers.

Education:

Mt Hood community College

Portland State University

Portland Community College

Clark College (Vancouver, WA) Microsoft Office Certificate 2007

Reliable, responsible, excellent organizational skills, detail oriented, and quick to learn new skills. Computer

literate, with all MS Office applications and Quickbooks. Learning to read, write and speak almost passable

Spanish. During college years, and after, accumulated over six years of retail experience, learned sales and

customer service, while working at Meier & Frank and Nordstrom, in shoes and men’s clothing.