Sales Customer Service

Stanley Shaw

*** ****** **. **** *****, Ma. *****

Phone 774-***-**** Email **********@***.***

Summary

• B2B sales and marketing hunter with experience in consultative selling, territory

management, influencing C-level decision-makers and owners

• Consistent record of exceeding sales goals and being in the top 10%

• Promoted to Director of merchant services after only 60 days at Provantage.

• Became Number 1 Account Executive at Franklin Bank in 4 months

• Promoted to National OTC Construction Sales director responsible for business

development of brokers nationwide in 12 months

• Expert targeted prospector using Sales Force, Manta, Linked in and cold calling.

• Experienced in development and delivery of sales and training webinars and CRM

implementation

• Development and implementing strategic plans

Professional Experience

Provantage Group July 2011 – January 2014

Director of Merchant Services

• Top producing B2B sales executive.

• National Development, training and retention of accounts for a 2 billion dollar wholesale

consumer finance and Small Business lending platform

• Responsibilities included development of new accounts through various methods of B2B

prospecting such as utilizing Sales Force, Manta, Linkedin and cold calling with C level

decision makers

• Developing and implementing training procedures for account executives and clients

using web based cloud submission portal.

• Complete knowledge of product matrix serving industries, including Automotive,

Medical, Construction, and various retail.

• Creation of Marketing Material and training videos for Account executives and client

accounts

Total Wealth Solutions October 2008 – June 2011

Sales and Customer Service

• With the credit crisis and Wall Street crash in full swing and the FDIC taking over Franklin Bank

and other financial entities, there were no financial sector jobs so in the worst economy since the

depression went on my own and created Total Wealth Solutions.

• While at Total Wealth Solutions, I continued honing my B2B lead generation,

prospecting and sales skills using Sales Genie,various lists and previous relationships

form Franklin Bank

• Sales and customer service of loss mitigation, Commercial Cost Segregation, Commercial

Loan Modification Services, Credit Restoration, and other various financial services to

mortgage, Commercial Facility managers, and Commercial property owners

• Responsibilities included identification and acquisition of clients, creation of power point

presentations, and delivery of online presentations, and presenting at trade shows

Franklin Bank SSB July 2005 – July 2008

Wholesale Mortgage Banking Account Executive

• Started out as regional Account Executive responsible for Southern Ma.

• Turned around low client satisfaction rate in 60 days after coming on board.

• Landed top 3 clients in the country by analyzing problems addressing clients needs not being

met, creating clear procedures that addressed and solved the problem as well as highlighted

Franklin Banks products strengths.

• Top producer of one time close construction products and promoted to National OTC

Construction Sales director responsible for business development of brokers nationwide.

• Responsibilities included Acquisition and servicing of mortgage brokers and

Correspondent accounts

• Training of staff on submission through online portal of A paper conventional, FHA and

Construction programs

• Assisted underwriting in Clearing Conditions and funding loans

• Represented company at trade shows

Investors Mortgage November 2002 - June 2005

Mortgage Broker

I created and operated a full service mortgage brokerage offering various purchase and Re

Finance loans in Ma. Responsible for day to day operations including origination of loans,

submission to lenders, Underwriting and clearing of conditions, and closing of loan.

Investors Capital January 2002 – December

2003

Registered representative

Retail Sales of various NASD registered individual securities and mutual funds requiring NASD

series 6, 7, 63 and 65 licenses.

Computer Skills:

• Microsoft Word - Microsoft Power Point - Microsoft Excel

• Go To Meeting on line presentations

• Creation of videos using various Tech smith solutions

Education

Northeastern University

Boston Ma.

Majored in Management

M

anagement BS – Almost complete

References upon Request

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