Manager Service

GREGORIO L. TEODORO

Present address: *** ******** **. ****** ******* St. Pasay, Manila

CONTACT: +639*********

OBJECTIVE

To work in a professional environment dedicated to a superior product and whose culture cultivates

company and associate advancement. To obtain a position where I can maximize my organizational and

interpersonal skills and knowledge in which I can effectively utilize my expertise and experience through my hard

work and commitment

PERSONAL STATEMENT: I am a highly motivated, dedicated and punctual individual who believes in

constant personal and professional growth. I believe that professional success comes from adhering to the

company principles, working towards and attaining the common goals of the company and keeping the values of

the organization put forward. I like goal setting and working in a team environment

EDUCATIONAL ATTAINMENT

TERTIARY NORZAGARAY COLLEGE

Norzagaray, Bulacan (2005 – 2007)

B.S H R M

SECONDARY JOSE ABAD SANTOS HIGH SCHOOL

Soler Divisoria, Manila (1990 – 1994)

ELEMENTARY PEDRO GUEVARRA ELEMENTARY SCHOOL

Binondo, Manila (1984 – 1990)

PERSONAL DATA

Nickname : GREGG

Date of Birth : November 3, 1977

Place of Birth : Manila

Status : Single

Religion : Christian

E-mail : *************@*****.***

CERTIFICATES AND SEMINARS

• Introduction to Bartender, Wine and Beverage Training Program

• Elementary level 1 Cantonese Language Certificate Wynn Macau

• Elementary level 1 Mandarin Language Certificate Wynn Macau

• Perfect Attendance Certificate Wynn Macau

• Honesty Award Certificate Wynn Macau

• Conversational Mandarin Level 2 Program Wynn Macau

• First Quadrant Multi Level Marketing Network

• Leading in Solaire

• Business writing

• Integrated Food Safety System

WORK EXPERIENCE

JOLLIBEE (Feb. – Aug. 1996) MC DONALDS (Sept. 1996 – Oct. 1998)

Food Attendant/ Server/ Waiter

Cashier / Production Caller / Pantry man

Management Trainee

IN THE MOOD Malate (1998 – 2004) REGAL MASS PROMOTION Beijing, China (2004 – 2005)

Latin Dance Teacher Performer / Instructor

Teaching the guest how to dance latin and social dances while dancing on the floor on the spot. Making them

able to dance and enjoy the night by adjusting to each guest dance capacity and managing them to learn fast by

applying dance techniques learned from workshops and experiernces. Teaching and performing different kinds of

dances like salsa, merengue, bachata and hip hop in many clubs in Beijing, China, depending on what kind of

projects and programs that our company is promoting and advertising.

WYNN RESORTS MACAU

CASINO SERVICE BAR (2007) Server / Waiter

Responsible for serving different kinds of food and beverages to casino guests in a friendly, enthusiastic,

professional and timely manner. Mixes and serves alcoholic and non-alcoholic drinks to patrons of bar thus

following standard recipes. Communicating and dealing with Marketing host and different gaming staffs by

providing customers requirements and preferences thus ensuring the customer will visit the hotel again.

CAFÉ ESPLENADA / IN – ROOM DINNING Partime Server / Bartender

WYNN BANQUET /

Responsible for setting up the tables and the bars before the big functions. Act as a server or bartender depending

on the situation. Setting up mini bar and its content and needs for the event. Garnish and decorate dishes and

tables in preparation for serving. Knowlegable in different types of tabbaco and in different kinds of liqours: like

very expensive wines, cognacs and whisky’s and how it is being served to the VIP guest in the casino.

WYNN CLUB SERVICE BAR (2008-2012)

VIP SERVICE (CHINESE AND WESTERN) Server / Waiter

Responsible for providing excellent service to high roller vip guest. Communicating and dealing with

Marketing host and different Junkets and their staff by providing customers requirements and preferences thus

ensuring the customer will visit the hotel again. Familiar with diffent kinds of Cigars, Wines, Whiskeys, Congac

Gins and Brandy’s and its standard preperation and serving sequence. Mixes ingredients and prepare cocktails

and serves alcoholic and non-alcoholic drinks to patrons of bar. Familiar with western and chinese menu and

knows the ingredients, methods of cooking and preparation time.

As a Senior Staff were doing trainings and replacing teamleader in times of eating and absence. Training,

assisting and guiding new staff, doing the same amount of work and responsibility as a team leader / supervisors

SOLAIRE RESORT MANILA (January 2, 2013- April 23, 2014)

VIP CASINO SUPERVISOR / BUTLER SUPERVISOR

Responsible for assisting and supporting the assistant manager and manager in the whole operation. Supervises

the entire VIP Casino, The 4 Villa’s, The 2 lounges and 5 Junket rooms by anticipating the whole operation and

situation by preparing and planning in advance and gathering all necessary information from different

departments that will help to monitor the smooth flow of the operation in the entire shift. Organizing,

maintaining and controlling all the food and beverage operations in the entire VIP area’s and ensures that

BUTLERS and other Team Members are giving quality and excellent service to all patrons and customers.

Monitors supplies and ensure items are accurately requested and ordered based on daily operational requirements.

Ensures that all daily checklist, monthly inventories are accurately and precisely being conducted.

At all times, supervisors are expected to exceed guest expectations and attention to details. Ensures and enforces

all company directives, policies and procedures. They carry the perfect smile, make eye contact and strive for

excellence. At work, he should perform the Core Values of the company; Ensures accurate record keeping.

Prepares reviews and analyzes reports. Responsible for scheduling, planning, timing and supervision of all Daily

operational requirements of the department.

CHARACTER REFERENCE

Rommel Flores Senior Manager Food And Beverage Casino Phone: +639**-*******

Rommel Manalo VIP Manager Food and Beverage VIP Casino Phone: +639**-*******

Francis David Lacsina VIP Supervisor at Wynn Club Service Bars WYNN MACAU RESORTS

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