Customer Service, warehouse operations

Ashley J. Thomas

*** ******** **. *** * *********@*****.*** Home: 954-***-****

Pompano Beach, FL 33060 Cell: 305-***-****

Seeking an entry level position within the Customer Service Department of your facility.

Highly organized, self motivated and detail oriented. More than 9 years of technical and customer service

experience; I am an effective problem solver, proven leader and team player. I currently have one year of computer

systems technology training.

Professional Experience

Emphire Staffing Agency – Sunrise, FL 2007 present

Innovative Return Concepts Warehouse

Operated Pallet Jack

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Scanned products in a timely and efficient manner.

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All Forklift Operations including, but not limited to Loading and Un Loading of incoming or outgoing

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loads(Forklift Certification In Process)

Shrink wrap, correctly label, and number in coming as well as out going pallets

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Check pallets for accuracy and box fullness

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Load the product line

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Made sure all supplies were well stocked. Ex: made sure we had enough boxes, empty pallets, tape etc…

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Clean as needed Ex: clean mop heads, mop buckets, spills etc…

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Multi venue employment including but not limited to Car Auctions, Tennis Tournaments, and Sun Life

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Stadium.

Golden Krust – Coral Springs, FL 2010 2012

Baker

Baked a variety of different cakes including but not limited to homemade Rum Pound Cake

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Clean and Prep area for next day.

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Managed all of my own supplies for availability and readiness

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Efficiently and Effectively managed time

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Supervised others co workers when I need help

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Sunshine Health Center – Fort Lauderdale, FL 2010 2012

Medical Records Manager

Scanned documents into patient files along with all data entry functions, maintained all Excel spreadsheets.

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Ensured Doctors had supplies need for all ALF and group home visits, as well as scheduling of all

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appointments needed

Maintained and upgraded computer systems as necessary, and trained associates on Callobrate/Docsvault

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Printing, copying, faxing, and mailing of medical records.

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Managed all office operations including inventory.

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Education and Training

Sheridan Technical Center 2010

Computer Systems Technology

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President of STC (Sheridan Technical Center) Student Commission

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Tallahassee Community College 2003 2005

Focused on General Studies

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Coral Reef Senior High School Miami, FL 1997–2001

Graduated from the Business and Finance Academy

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Computer/Technical Skills

Access Excel

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Word Outlook

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PowerPoint Internet

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Printer Switchboard

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Cash Register Type 55wpm

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Knowledge of handling POS systems Troubleshoot, manage printers, and connected to

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wireless and wired networks

Installed partitioned, and formatted Hard drives Implemented Security Measures

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Installation of sound and video cards Worked with and repaired Portable PCs, PDAs,

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and other wireless technologies.

Maintain, troubleshoot, install, and upgrade of Installation of Software and Hardware

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Windows 2000 to Windows 7

Contact this candidate