Human Resources Training

Mengmeng Yan (Maisie)

**** * ******* **., *** *B • Chicago, IL 60610 • 312-***-**** • ***.******@*****.***

OBJECTIVE

Finding a job in Human Resources area to utilize my professional knowledge and relevant skills.

SUMMARY OF QUALIFICATIONS

• Human Resources professional, with knowledge and experience in doing interview coaching and workforce development.

• Relevant coursework includes Strategic Management of Human Resources, Recruitment and Selection, Compensation and Benefits,

and Training and Career Development.

• Computer proficiencies include MS Word, Excel, and PowerPoint.

• Bilingual and bicultural in China and U.S.

• Personal qualities include well organized and detail-oriented. Able to multitask and prioritize.

EDUCATION

DePaul University, Kellstadt Graduate School of Business, Chicago, IL September 2012-June 2014

Master of Science in Human Resources, M.S.H.R.

Relevant Course Projects:

Recruitment and Selection – conducted job analysis and created job description and interview guide as a team for after school instructor

position in St. Joseph Services.

Training and Career Development – Designed an integrated cross-cultural training program for a global company to promote the work

performance of its expatriates.

Xi’an Technological University, North Institute of Information Engineering, Xi’an, Shaanxi, China September 2007-June 2011

Bachelor of Management Studies, B.M.S.

Honors: Outstanding Student Leader (2010); Second-Class Scholarship (2008, 2009); Third-Class Scholarship (2008, 2009, 2010)

WORK EXPERIENCE

American Red Cross, Chicago, IL Chapter Operations Intern & Volunteer Resources Volunteer February 2014-June 2014

Maintained “BMC Track-It!” system to resolve requests for room and vehicle reservations and assign work orders.

Made or renewed proxy cards for all staff and volunteers through ID card system "Access It"

Processed daily check logs, vehicle mileage logs and invoice intake.

Completed end of month AED, First Aid, and building inspections.

Sent follow-up emails for and make calls to prospective volunteers to encourage them complete the online application.

Posted internship and volunteer opportunities to Volunteer Connection.

Helped in the front desk to answer the phone and resolve clients' problems.

Albany Park Community Center, Chicago, IL Workforce Development Intern July 2013-August 2013

Created job leads to understand the recruitment requirements of different employers.

Reviewed clients’ resumes to learn their career objectives, work experiences and skills.

Matched different resumes with job leads to help clients get job opportunities.

Assisted with practice interviews to improve client interview skills.

Participated in candidate screening process, internal meetings, and external training program open house.

Northwest Side Housing Center, Chicago, IL Intern December 2012-April 2013

Compiled and supplemented clients’ data, and completed the community ward and investor lookup online for about 1,500 clients.

Looked up clients’ address information to send them invitation letter.

Organized confidential papers.

OTHER ACTIVITIES

-Mentor, International Students Experience Exchange Program September 2013-November 2013

Helped new international students fit in new environment

-Volunteer, SHRM 2013 Annual Conference June 2013

Served as an ambassador and a session host

-Volunteer, Working in the School Program January 2013-June 2013

Taught elementary school students how to read and write

-Participant, Chinese-American Language Partnership Program September 2012-March 2013

Tutored Chinese to the peer student every week

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