Human Resources Manager

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Experience a performance driven professional with over 18 years of combined

expertise in human resource management, recruiting, implementing corporate

and employment laws. A strategy architect in the development of innovative

HR initiatives to streamline processes and capitalize on organizational

growth opportunities. A creative thinker, problem solver and decision maker

with strong communication, interpersonal relations, mentoring and

negotiation skills

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HUMAN RESOURCES CORE COMPETENCIES

. Talent Acquisition & Training

. Compensation & Benefits

. Union Relations

. Process Improvement

. Organizational Development

. Employee Development

. Project Management

. Program Development

. Staff Recruiting & Retention

. HR Compliance

. Performance Management

. Conflict Resolution

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ACHIEVEMENTS IN HUMAN RESOURCES

Reduced overall company benefit costs by 11% after researching and

implementing plan and tier changes; made recommendations that were accepted

to initiate 80% employer paid benefit plan for a final savings of 8%.

Included in this expansion of services were domestic partner benefits and

an employee assistance program (EAP) that included dependents of domestic

partners as well.

Restructured recruiting efforts for our multi-unit locations across the

country through the creation of an interview guide, applicant guide and

recommended channels for candidate recruitment; streamlined the process and

saved 30% in recruiting costs.

Built HR department from the ground up to implement HR policy & procedures,

revamped employee handbook in English & Spanish, established new policies

and procedures, developed new job descriptions and introduced a performance

management system.

Administration

. Responsible for the planning and execution of on-boarding procedures

. Designing and deploying HR Strategies

. Provides HR consulting expertise to all levels of management and

employees

. Administers personnel and employee relations programs

. Consults with employees and managers to address root causes of issues

and resolves through a systematic and analytical approach, including

investigations

. Implements HR initiatives to improve organization effectiveness,

including performance management systems, talent development,

organization design, and cultural development.

. Employee Hand Book implementation

Benefits

. Conducted yearly open enrollment meetings to introduce new benefits

. Managed health and welfare benefit programs including medical, dental,

(STD &LTD) insurance & 401K

. Central point of contact for day-to-day issues between vendors and

employees

. Resolved employee's benefit problems

. Managed time from work leave administration, short and long term

disability, vacation & sick time

Recruitment

. Manages hiring process to ensure staffing needs are met for all non-

exempt and exempt level positions.

. Managed salary negotiations and created offer letters for new hires

. Responsible for complete and accurate completion of candidate files,

from reference checks and applications to facilitation of drug and

background check screening and security clearance processing

. Utilize applicant tracking system to administer new hire data, run

reports, and assign job postings

. Developed and revised job descriptions

. Performs behavioral based interviewing and screening processes to

select qualified candidates that best suit the clients' staffing

needs.

. Source and recruited candidates qualified to meet the needs of the

organization and maintain a pipeline of candidates for future needs

Employee Relations

. Provide guidance to employees and managers on employee relation issues

. Facilitate employee training and development including sexual

harassment, new hire orientation, performance mgt.

. Document issues when warranted and recommended appropriate actions to

management

. Implement policies, procedures and practices within the scope of the

Employee Handbook

. Manage distribution of performance appraisals and advised managers

when reviews were to be issued to the employee

Workers' Compensation

. Investigate accidents and prepared reports for insurance carriers

. Process and track all W/C claims

. Locate and assign light duty duties that would accommodate injured

workers

Compliance Responsibility

. Ensures compliance with all applicable laws and corporate

policies/guidelines.

. Complied with Federal/State regulations on I-9 process and Public

Access files for Immigration

. Administers existing programs with established policies and procedures

including EEO and Affirmative Action Plan

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EXPERIENCE

Sodexo "School Services"- Atlanta, GA (90 schools in the Atlanta Public

School District) 500 employees in union environment

Human Resources Manager October 2011 -

Present

. Performed all HR functions including staffing, training,

employee recognition programs, performance management,

. Implemented employee Professional Development series to teach

career enhancement skills and also instituted Career Pathing

program for internal advancements

One Source - Atlanta, GA (33 restaurants in 14 states..Multi-Unit Food

Service HR Management) 500 employees

Regional Human Resources Director July 2007- August

2011

. Came into this struggling establishment and initiated changes

for organizational restructuring. Led a staff of 3 in the HR

management of 500 employees. Reduced staffing excess and

instituted extensive training programs to meet compliance

regulations. Labor relations included administering unions

contract negotiations, grievance, termination,

. Performed all HR functions including staffing, training,

associate relations, recognition programs, benefits, and

initiatives with responsibilities across the 33 store district

. Acquisition and Merger responsibilities

Aramark Healthcare S.E. Regional Office - Atlanta, GA (Acute Care

Facilities in states) 700 employees

Regional Recruiting Manager June 2006 - July

2007

. Performed recruiting activities for 90 hospital accounts in the

SE region (GA, TN, FL, NC, MS)

G.E. Power Systems [GPTS] - Marietta, GA (Utilities)

300 employees

Human Resources Manager March 1998 - Sept

2004

. Led a staff of 8 in the HR management of 1500 employees.

. Reduced staffing excess and instituted extensive training

programs to meet compliance

. Performance Management responsibilities

. Built HR department from the ground up to implement HR standards

and compliance

Concessions International - Atlanta, GA (Food Service Hartsfield

Int'l Airport) 300 employees

Human Resources Manager

December 1995 - August 1997

. Performed all HR functions including staffing, training,

associate relations, recognition programs, benefits

. Implemented strong safety initiatives via our servesafe programs

Ciba Vision. - Duluth, GA (Pharmaceutical)

3500 employees

HR Generalist May

1993 - May 1995

. Performed all HR functions including staffing, training,

employee recognition programs

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COMPUTER SKILLS

MS Office Suite, Resumix Resume System, Taleo Resume System, Internet

Savvy, ADP, Abra

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PROFESSIONAL EDUCATION/ASSOCIATIONS

Oakwood University Huntsville, AL Bachelor of Science - Business

Administration

Society of Human Resources Management - SHRM Six Sigma Trained and

Green Belt Certified

Dale Carnegie Certified Recruiter ServSafe Certified

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