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Customer Service High School

Location:
Saint Charles, MO
Posted:
July 10, 2014

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Resume:

Michael Rasnic

**** ***** ****

St. Charles, MO *3303

H:636-***-****

C:636-***-****

********@*********.***

Education

Lindenwood University

Bachelor of Arts Business Administration

Diploma-Maplewood-Richmond Heights High School.

Color Theory and Perception-Graphic Arts Institute-St. Louis

Press1, Press 2 Operations-Graphic Arts Institute-St. Louis

Skills

Planning, scheduling of work daily.

Excellent customer service.

Full understanding ISO 9001; familiar with Quality Systems Management

Participated in three external audits from ABS Quality.

Initiated the TPM process to ensure business targets are met.

Utilized SAP to generate process orders, purchase orders and receive in

materials.

CPR Trained and Certified -American Red Cross 2010.

Managing inventory records with cycle counts and yearly physical count.

Operate fork lift-both stand and sit.

Mastered Microsoft Office Programs.

Maintained 5S in production and warehouse.

Responsibilities Include

Safety Coordinator

Conducted safety meetings, logged any safety recommendations from team

members.

Established and maintained pick up of non hazardous waste.

Wrote Work Instructions and JSA'S (Job Safety Analyst).

Training Coordinator

Trained all employees in accordance with INX Programs:

American Training Resources

INX International Safety Policies

Emergency Procedures:

On the job injuries

Inclement weather

Fire and Rescue recommendations

Human Resources

Familiar with ADP Payroll

Interviewed and hired staff.

Coached, trained and disciplined employees.

Professional Experience

Reed Rubber

April 2012-Present

Operating 2" extruder and co extruder parts.

Operating duel durometer parts with strict tolerances.

Quality checks in Vertex program.

Follow all Work Instructions in performance of duties.

Member Safety Team.

Hilex Poly

October 2011-April 2012

Extrusion Operations

Quality checks using Profile Program.

INX International Ink Company

October 1989-September 2011

Ten years production:

Batch weighing, mixing, operation three roll mill.

Six years lab

Color matching.

In-plant at Dimac Direct Mail, St. Louis Litho, John Stark

Printing, Sayers Printing.

Five years production manager.

Ensured daily orders for shipment.

Calling, emailing and visiting customers.

Managed ten employes.

Maintained all ISO, Training records.

Payroll; vacation days, sick days records.

TPM records, 5S Observations.

Inventory both finished inks and raw materials

Maintained PPE and Supplies for production personal.

Accomplishments

Saved on cost establishing a recycle program (less trash pick up)

Brought in a pneumatic sample delivery system for faster quality checks.

Double mixing amount in tubs.

One recordable accident over five years.



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