Customer Service Sales
Resume:
Adrien V. Collins, Jr.
*** **** ****** ************, ** 28301 acexks@r.postjobfree.com
EDUCATION
Fayetteville State University, Fayetteville, NC Graduation: December 2013
Bachelor of Science Degree in Busin ess Administration Minor: Marketing
AACSB Accredited School of Busine ss and Economics
RELEVANT COURSES
• Principles of Marketing • Principles of Finance • Principles of Management
• Sales Management • Strategic Management • Advertising
• Personal Selling • Strategic Entrepreneurship • Operations Management
HONORS & ACTIVITIES
• Associate of the Month (November 2009) • Sigma Alpha Pi Honor Society (Fall 2013)
• Boys & Girls Club of America (September 2012) • The Arts Council of Fayetteville
(September 2013)
• Partnership for Children of Cumberland County, Inc (October 2013)
WORK EXPERIENCE
Sam’s Club, Fayetteville, NC 10/2010-present
Produce Merchandiser
Provide customer service by acknowledging the member, identifying their needs,
communicating, assisting with purchasing decisions, locating merchandise, resolving issues and
concerns, and promoting the company’s products and services
Maintain the sales floor in the Produce area in accordance with company policies and
procedures by properly handling claims and returns, zoning the area, arranging and organizing
merchandise, and identifying shrink and damages
Maintain the presentation and organization of the Produce area by inspecting merchandise to
ensure it is fresh, clean, and presentable while reworking and removing damaged merchandise
Stock merchandise utilizing equipment appropriately, and complete paperwork logs and other
required documentation
W al-Mart, Fayetteville NC 3/2008-10/2010
Cashier/Sales Associate
Named Wal-Mart Associate of the Month in Nov. 2009
Provided accurate and friendly service to all customers through the achievement of Wal-Mart
customer service standards
Maximized sales through excellent customer service and minimized shrink through proper
utilization of standard practices
Engaged and interacted with customers to create a positive shopping experience
Made every attempt to maintain accurate cash control
U.S. Department of Commerce, Fayetteville NC 9/2013-12/2013
EDA-University Center
Marketing Intern
Develop Marketing Plans for small local businesses
Contact this candidate