Brittany Nicole Jordan
Columbus, Ohio 43219
Contact Us Inc Hilliard, Ohio 43206
Sales and Service Agent February 2014- May 2014
Take inbound calls placing orders for Talbots customer’s
•
Handling some customer service issues
•
Modifying orders
•
Keeping maintenance on back orders
•
Upselling items/ Talbots credit cards
•
Nordstrom Rack Columbus, Ohio 43219
Sales Associate September 2013- NOVEMBER 2013
Processed sales transactions
•
Assisted customers with finding merchandise
•
Executed daily projects
•
Process credit card applications
•
Responsible for making sure merchandise was stocked
•
Provided outstanding customer service
•
Processed search and send request
•
Toys R Us Columbus, Ohio 43240
Cashier Seasonal October 2011- November 2011
Processed sales transaction
•
Maintained front end
•
Assisted customers with merchandise
•
Processed credit card applications
•
Answered customer inquiries
•
Delia’s Westerville, Ohio 43081
Customer Service Representative Seasonal October 2010- December 2010
Placed orders for Delia’s catalog customers via the phone
•
Found resolutions to conflicts in a timely and respectable manner
•
Answered customer inquiries
•
Provided excellent customer service
•
Macy’s Columbus, Ohio 43227
Sales Associate October 2007- May 2009
Processed sales transactions
•
Assisted customers with finding merchandise
•
Processed credit card applications
•
Maintained fitting room and sales floor
•
Balanced cash register
•
Macy’s Columbus, Ohio 43227
Folder Fluffer Seasonal October 2006-January 2007
Maintained Sales floor Children’s Department
•
Maintained fitting rooms
•
Assisted customers with finding merchandise
•
Target Columbus, Ohio 43219
Cashier Seasonal October 2004- January 2005
Processed sales transactions
•
Maintained register area
•
Processed credit card applications
•
Assisted customers with returns
•
City of Columbus Recs and Parks Columbus, Ohio 43215
Rec Aide Summer Seasonal June 2004- August 2004
Maintained locker rooms
•
Assisted lifeguards in daily activities
•
Assisted customers with leisure cards
•
Light office work
•
City of Columbus Recs and Parks Columbus, Ohio 43215
Rec Aide Summer Seasonal June 2002- August 2002
Maintained locker rooms
•
Assisted lifeguards in daily activities
•
Assisted customers with leisure cards
•
Light office work
•
Adult and Community Education Center Columbus, Ohio 43211
General Education Diploma January 2011 –June 2011
Graduated June 17, 2011 Columbus, Ohio 43213
Heritage College Current
Hospital and Health Management Services
Completion Date: March 21, 2015
References available upon request