Manager Project
Resume:
ROBIN D. ORMON
**** ****** **** **., ********, GA 30062
PROFESSIONAL SUMMARY
. Over fourteen years experience with emphasis in Quality Assurance and
Testing.
. Experience in manual and automation testing using Rational Tool Suite.
. Follows test procedures, test policies and test methodologies.
. Customer-oriented, thorough, well-organized team member committed to
fostering teamwork and enhancing customer satisfaction.
. US Citizen with MBI at the Department of Treasury - Internal Revenue
Service (IRS).
. Specializes in Quality Assurance methodologies utilizing best
practices and standards
TECHNICAL SKILLS
OPERATING SYSTEMS: MS Windows 95, 98, NT, 2000, XP, UNIX
SOFTWARE: Sharepoint, Documentum, LOTUS Notes, Hummingbird DM, Visio and
Microsoft Office 2003/Office, ArcSight ESM,
ParaSoft SOAtest 6.2, Pegasus, KISAM, SoapUI
RATIONAL PRODUCTS: Rational Test Studio: Requisite Pro, Clear Case,
Clear Quest, SoDA and Test Manager
EDUCATION
. Associates of Arts, Business Administration, University of Phoenix,
Phoenix, AZ, 2008
. Currently pursuing Bachelor's degree at Liberty University, Lynchburg,
VA
PROFESSIONAL EXPERIENCE
3/2013 to Present
Integrated Systems Inc.
IT Specialist (SAT tester)
Environment: Rational Clear Quest, Rational Quality Manager (RQM), Pegasus,
Informatica, XML Spy, Control-M, Tivoli, PG Admin, SoapUI
07/2013 to present - Return Review Program (RRP) Tester
. Perform backend and regression testing for RRP project.
. Create test cases and scripts to satisfy requirements.
. Modify test scripts prior to execution.
. Execute manual system acceptability test (SAT) procedures and
analyze results.
. Follow standards and procedures according to policy including
maintaining test logs.
. Submit defect reports in Rational Clear Quest when tests fail.
. Report test results to Test Manager/Lead(s).
. Participate in peer reviews of test procedures.
. Attend RRP Test Team meetings.
. Attend requirements meetings.
. Analyze data for test case creation.
. Open KISAM tickets to correct issues.
. Create and verify test data.
. Import test cases into Rational Quality Manger.
. Maintain test outage log.
. Upload weekly status report into SharePoint.
03/2013 to 07/2013 - Affordable Care Act (ACA) Tester
. Perform functional and regression testing for IRS Modernized e-Filing
(MeF) Project.
. Create test cases and scripts to satisfy requirements.
. Modify test scripts prior to execution.
. Execute manual test procedures and analyze results.
. Follow standards and procedures according to policy including
maintaining test logs.
. Submit defect reports in Rational Clear Quest when tests fail.
. Report test results to Test Manager/Lead(s).
. Participate in peer reviews of test procedures.
. Attend ACA Test Team meetings.
. Attend requirements meetings.
. Analyze data for test case creation.
. Upload weekly status report into SharePoint.
11/2006 to 3/2013
Computer Sciences Corporation
Multiple Roles
2009 to Present, System Analyst / Test Engineer
. Perform functional and regression testing for IRS Modernized e-Filing
(MeF) Project.
. Create test cases and scripts to satisfy requirements.
. Modify test scripts in Rational Test Manager.
. Execute manual test procedures and analyze results.
. Follow standards and procedures according to policy including
maintaining test logs.
. Submit defect reports in Rational Clear Quest when tests fail.
. Report test results to Test Manager/Lead(s).
. Participate in peer reviews of test procedures.
. Develop 508 Accessibility testing skills.
. Produce daily test metrics utilizing data gathered from test team
members.
. Perform high-level and technical test case folder reviews as needed.
. Maintain deliverables and work products on shared drives.
. Continue to gain testing knowledge on various systems.
. Conduct Evening Health Check and submit results to internal and
external customer.
. Attend weekly test team status meetings.
. Attend weekly Requirements status meetings.
. Write weekly status report.
Environment: Rational Clear Quest, Clear Case, SoDA and Test Manager,
ParaSoft SOAtest 6.2, Pegasus
2007 to 2009, Quality Assurance Lead/Document Coordinator
. Gathered, analyzed and composed technical data for delivery to IRS for
MeF project.
. Provided document storage support while establishing department/unit
administrative operating techniques (for Hummingbird and Documentum
repositories).
. Maintained and adhered to deployment document delivery schedule.
. Created templates for IRS work products and deliverables.
. Created, maintained and monitored document storage database on shared
drives.
. Performed monthly test case folder quality reviews.
. Performed monthly test scripts quality reviews.
. Performed semi-annual high level review of test case folders.
Environment: Sharepoint, Documentum, LOTUS Notes, Hummingbird DM, Visio
and Microsoft Office 2003/Office
2006 to 2007, Program Support Lead
. Provided program support to IRS Electronic Fraud Detection System
(EFDS) team.
. Prepared bi-weekly reports.
. Prepared weekly schedule updates for submission to Project Office.
. Generated technical and non technical documentation, reports, and/or
data.
. Captured and tracked action items from project meetings.
. Provided document storage support while establishing department/unit
administrative operating techniques (for Hummingbird and Documentum
repositories).
. Provided direct and indirect support of Director, Deputy Director and
Project Manager, as well as individual team managers and members.
. Assisted project manager with obtaining status from various teams:
development, test, database, ETL, requirements, and CM.
. Maintained statistics and prepared special reports and presentations.
. Researched and responded to routine inquires.
Environment: Sharepoint, Documentum, LOTUS Notes, Hummingbird DM, Visio
and Microsoft Office 2003/Office, ArcSight ESM
03/2005 to 11/2006
Paychex
Payroll Specialist
. Processed payroll for over 250 businesses (approximately 1250
individuals).
. Determined tax consequences based on information provided.
. Calculated tax liability based on marital status and exemptions.
02/2004 to 03/2005
Computer Sciences Corporation
Administrative Support
. Recorded and transcribed meeting minutes.
. Provided support to Human Resources Capacity Management team (at IRS).
. Performed standard to moderately complex administrative and clerical
duties, to include: scheduling conference rooms/conference calls;
maintaining calendars; scheduling vacations.
. Performed in-processing of new hires which included scheduling for
security briefings, fingerprinting and photographs.
. Provided direct and indirect support of Deputy and Deputy Director, as
well as individual team members.
. Compiled and maintained deliverable binders.
03/2001 to 02/2004
Ford Motor Credit
Account Services Representative
. Initiated collection activity on delinquent accounts.
. Performed skip tracing duties on accounts over 45 days past due.
. Handled incoming/outgoing collection calls.
. Brought accounts up to date utilizing extensions, re-writes, and/or
trade downs.
06/1999 to 02/2001
Computer Learning Centers
Program Executive Administrator
. Recorded and transcribed minutes from meetings and conferences.
. Analyzed unit operating practices such as record keeping systems,
forms control, office layout, and personnel requirements, creating new
system or revising established procedures.
. Interpreted and communicated operating policies.
. Responded to requests for information from students, staff and the
general public.
. Coordinated and implemented office services such as payroll,
purchasing, records control, projects and budget accounting operation.
. Coordinated collection and preparation of financial and operations
reports.
. Participated in interview of job applicants and conducted orientation
of new employees as needed.
. Located and compiled information and formatted reports, graphs,
tables, records and other sources of information.
. Assembled and categorized facts and figures for written computation
and calculations.
. Operated personal computer to access e-mail, electronic calendars, and
other basic office support software.
Contact this candidate