Sales Customer Service

AMIR KABIRI

***** ***** *** • West Hills, CA ****7 • 818-***-**** • ****.*.******@*****.***

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CAREER OBJECTIVE

• Seeking a sales position that will utilize my diverse experience to positively impact company profitability

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ADDITIONAL INFORMATION / SKILLS

• Proven persuasive capability with a dynamic sales oriented personality

• Excellent communication skills, problem solving ability, and experience dealing with customers via phone/email

• Mac/PC proficient, MS Word, MS PowerPoint, MS Excel, Final Cut Pro, social networking websites

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SELECTED ACCOMPLISHMENTS

• Provided customer service to 600-700 students every month. Converted significant portion into sales

• High rate of satisfaction among business/commercial clients

• Generated significant increase in revenues for Apple as Campus Representative

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RELATED WORK EXPERIENCE

Havas Health, New York, NY February 2014 - May 2014

Associate Project Manager

• Created and implemented database for delineating work tasks and assigning work hours for individual projects

• Collaborated with senior management and project managers to plan businesses and technology initiatives and budgets

• Identified and resolved project issues and managed cost, schedules, and performance of projects

• Scheduled calendars for multiple teams and coordinated between key members to organize project teams

! Asia TV, New York, NY August 2013 - February 2014

Contracted Administrative Assistant

• Streamlined daily operations by preparing memos/correspondence, transcribing meeting notes, managing files/documents

• Managed office equipment & supplies, vendor relationships, groceries and errands to create smooth work environment

! JOOR, New York, NY April 2013 - February 2014

Inside Sales Associate

• Took primary responsibility for responding to incoming, warm leads through phone and email

• Worked with Inside Sales Manager to proactively identify and contact new sales targets

• Maintained relationships to retain clients and win referrals to new clients

! USC Tees, Los Angeles, CA July 2012 – April 2013

Founder

• Persuaded customers to purchase product and spread awareness via social media and word-of-mouth

• Negotiated distribution of T-shirts with Chano’s Restaurant to expand to in-store and online sales

• Marketed products to students on campus as well as online networks of university students

• Created and implemented plan to design and print creative merchandise for popular restaurants surrounding USC

• Designed and pitched graphics to restaurants and successfully got approval to license brand names

L.A. Times, Los Angeles, CA January 2012 – July 2012

Editorial Assistant

• Pitched ideas and stories to editors for various sections to develop ideas for print/online pieces

• Associate producer on L.A. Times’ remote television productions; ESPN’s Around The Horn, KTLA News

! Apple, Los Angeles, CA April 2010 – April 2011

USC Campus Representative

• Directed team of four Marketing Representatives in planning and executing events to target student body

• Played a key role in increasing satisfaction rates and optimizing revenue levels through direct marketing efforts

• Established significant recognition for Apple product lines at University of Southern California campus through

demonstrations held at campus bookstore and product showcases

• Assisted team and manager with ad hoc projects as required

• Developed, maintained and refreshed my expertise in the most recent Apple products in order to market effectively

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EDUCATION

University of Southern California (USC), Los Angeles, CA December 2010

Bachelor of Arts in Communication Cumulative GPA: 3.7

Jazz Studies Minor Guitar

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