Customer Service Quality Assurance

Mariela Des Los Angeles

**** ******* ***. ******** ** 07205

908-***-****

*******.*******@*****.***

Objective: To obtain a position in a healthcare environment where my medical education and experience can be utilized and expanded

Education:

Star Career Academy, Newark, NJ 2013

Medical Assistant Program

• Quality Assurance of Specimen

• Vital signs

• Universal Procedures

• Medical Terminology

• Venipuncture

• EKG

• Phlebotomy

• Medical Billing & Insurance

180 hour externship completed at St. Michael’s Medical Center, Bariatric Department, Newark, NJ utilizing my skills in assessing patient vital signs, answering telephones, verifying and billing insurance companies

Certifications: OSHA, HIPAA, CPR, and AED

Experience:

Dr. Hector Rubenstein, Newark, NJ 2/2014-Present

Medical Office Assistant

• Verify insurance

• Schedule appointments

• Verify prescriptions

• Assess vital signs

• Perform EKG’s

McDonalds Hillside, NJ 920/08-2/2014

Customer Service/Cashier

• Assist customers with daily cash transactions.

• Maintain food and beverage area.

• Ensure eating area is safe and clean.

Skills: Microsoft Word, EHR, and Internet

Languages: English and Spanish

Contact this candidate