ANNA M. SERRANO

*** **** ***** ? Soledad, CA ****0 ? 831-***-****

?acexge@r.postjobfree.com

OBJECTIVE to obtain position as a Community Manager

SUMMARY OF QUALIFICATIONS

6+ Years of Experience Computer Literate

Bilingual- English & Spanish

Lease Administration Tenant Account Receivable

Collect rents

Manage staff Highly Responsible & Flexible

Time Management Abilities

AREAS OF EFFECTIVENESS

PROPERTY MANAGEMENT

Confer with potential tenants by telephone or in person to provide

information. Meet with prospective

tenants to show model, explain terms of occupancy, and provide

information about local areas. Collect rent, security deposits, and

other dues. Call out for bids with vendors and schedule them out

according. Walk property periodically for inspection. Manage and

oversee operations, administration, and residential property. Walk

through in move ins and move outs.

CLERICAL & ADMINISTRATIVE

Maintain and update filing, inventory, mailing, and database systems,

either manually or using a

computer. Compile, copy, sort, and file records of office activities,

business transactions, and other

activities. Review files, records, and other documents to obtain

information to respond to request.

Process applications, plan and schedule and coordinate general

maintenance for future tenants. Lease

contracts, renewals, and tenant retention.

TECHNICAL

Operate telephone switchboard to answer, screen and forward calls,

providing information, scheduling appointments. Complete work schedules,

manage calendars, and arrange appointments. Operate office machines,

such as photocopiers and scanners, facsimile machines, voice mail

systems, and personal computers. Handle Microsoft Professional programs,

some Yardi experience, MRI, and conduct internet research.

EMPLOYMENT EXPERIENCE

02/2011- 07/2014 Community Manager, San Vicente Townhomes

Soledad, CA

08/2010-03/2011 Clerical Manpower

Salinas, CA

12/2009-03/2010 Office Clerk/Massage Therapist, Moehrle Chiropractic

Las Vegas, NV

01/2006-08/2007 Assistant Property Manager, Realty Professionals

Las Vegas, NV

11/2003-09/2005 Assistant Property Manager, Preferred Management

Las Vegas, NV

01/2000-10/2003 Assistant Property Manager, Stout Management

Las Vegas, NV

High School Diploma, North Salinas High School, Salinas, CA

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