Customer Service High School

Jonathan Ruiz

San Diego, CA

**********@*****.*** - 619-***-****

Seeking an operations position with a progressive company that will allow me to fully utilize my education,

computer knowledge, strong people skills, organizational abilities and business experience.

WORK EXPERIENCE

Merchandiser

CREST BEVERAGE LLC - September 2013 to Present

Support the Sales Department through safe and efficient product placement and display building

Accurately stock and rotate products onto shelves from backroom inventories as required

Establish and maintain a professional rapport with retail personnel, based on trustworthiness, respect,

communication and a high level of customer service

Work cites consists of: distribution, warehouse environment, roofer, farmhand, grocery dock, construction

Lift products from 25 lbs. to 50 lbs. on a regular basis and up to 170 lbs., when handling keg products

Customer service experience in solving customer issues/problem solving preferred

Apprentice Technician

SERCO - April 2010 to August 2012

Monitor the welding/cutting work on both sides of walls/floors

On the alert for signs of a fire/chemical hazards

Have fire-extinguishing equipment readily available/inspected properly before use

Correct or stop conditions, which may lead to a fire and report any incipient fires

Move cover or wet combustible materials safely/correctly

Try to extinguish fires only when obviously within the capacity of the equipment available

Be at the work site to monitor for smoldering fires while work is in progress

Prepare foundations and angles for welder using needle gun/grinders/torch/saw zaw

Run/connect/drill lines for welding machines and gas torches

Prepare/test equipment for day of operation

Stringing wire through conduit pipes

Sales Clerk

SEARS - December 2007 to April 2008

Balance Currency, Coin and Check in Cash drawers at end of daily shift

Calculate daily transactions using Computers, Calculators, or adding machines

Deposit/Withdrawal/Cash checks and pay out funds sufficiently/accurately

Communicate Effectively with Members/Employees

Resolve Problems/Discrepancies concerning Members' Accounts

Identify transaction mistakes when debits/credits do not balance/ Excellent Analytical and Numerical

Knowledge

Explain, Promote, Sell products or services

Perform Clerical tasks such as Typing/Filing/Information

Excellent Analytical and Numerical Knowledge

Organize Customer Information into database

Monitor vaults to ensure Cash Balances are Correct

EDUCATION

High School Diploma

MONTGOMARY HIGH SCHOOL - San Diego, CA

2006 to 2008

ADDITIONAL INFORMATION

PROFESSIONAL SKILLS AND QUALIFICATIONS

Typing speed 40+ wpm, computer literate, including Microsoft Office Products (Word, Excel, Outlook and

PowerPoint)

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