Customer Service Sales

ALEXANDRA KINGSTON

. *** Cudmore Cres. . London, ON, N6M 1M3 . 226-***-**** or (519) 385-

0498.

*****************@*******.***

Experience

**/****- ******* ****** **** Bar, London, ON

. Perform all primary aesthetics, with the use of

Dermalogica skin care products, OPI nail polish and CND

for Shellac polish

. Maintain customer satisfaction by ensuring that all

customers are completely happy with their appointment

before leaving the store.

. Organize small and large group private events.

. Provided feedback and insight into the opening of the

business, helped out in a fundraiser for Baker's

Believers where over $3000 was raised.

10/2011- Present Stella & Dot, London, ON

Independent Stylist

. Utilize my internal network to organize, promote and

host private jewelry trunk shows to generate new

business sales. Have generated $30,000 in revenue since

commencement with Stella & Dot.

. Actively market Stella & Dot products to existing and

potential customers through social media and personal

networking.

. Maintain adequate supplies and inventory, electronically

process jewelry orders and deal with customer returns

efficiently.

. Continuous contact with new and existing clients to

maintain high customer satisfaction.

11/2007- 02/2011 Self Spa and Wellness Center, Barrie, ON

Aesthetician/ Receptionist

. Performed all primary aesthetics as well as

microdermabrasion, ensuring positive customer

satisfaction.

. Properly merchandising inventory and maintaining product

documentation thereby enhancing owners decision making

processes and allowing them to spend more time on

critical business issues.

. Performed administrative functions such as, answering

phones, booking, confirming and scheduling appointments

which allowed the business to function effectively.

. Performed cold calling when required to generate

additional business.

05/2006 - 11/2007 Breakwater Laser Medical & Drifting Sands Spa,

Southampton, ON

Aesthetician/ Receptionist

. Performed all primary aesthetics and worked as a liaison

between clients and nurse to prepare and inform client

on procedures and protocol.

. Performed administrative functions such as, office

supply maintenance, answering phones, appointment

booking, maintenance of client charts and the accurate

preparation of OHIP papers for efficient billings.

. Liaison between the hospital and company with regards to

information transfer and general inquiries.

. Processed various forms of payments relating to store

purchases and ensured that all sales records were

accurate for management.

03/2014-08/2014 Winners, Barrie, ON

Sales Associate

. Opened, closed and balanced cash register, including debit and credit

card transactions, ensuring accuracy and solving any existing

discrepancies.

. Updated feature displays.

. Coordinated recovery between fitting rooms and floor

. Opened and closed the store

. Tidy and clean the floor before closing

1997-2003 Novel Ideas/ Scrapaholics, Port Elgin, ON

Sales Clerk

. Involved in inventory maintenance through ordering,

pricing and displaying stock.

. Inputting/receiving and assembling online customer

orders for shipment.

. Provided knowledge to a wide variety of customers and

provided friendly customer service to ensure repeat

business.

Education

2005- 2006 Rinaldi College of Aesthetics, Barrie, ON

Studied in Bacteriology, Sterilization, Skin Anatomy &

Physiology, Manicure, Pedicure, Waxing, Brow/Lash

Tint/Product Knowledge, Nutrition, Facial Treatments,

Glycolic Peels, Massage, Body Systems, Body Treatments,

Makeup, Human Relations & Customer Service

2006. Georgian College - Hotel and Resort Operations, Barrie, ON

Studied Front desk management, Food and Beverage, Event

planning, Accounting, Food Prep, Customer

Relations, Business marketing and Business Administration.

Skills/Certificates

. Seven year's experience working with Dermalogica

. Service Excellence Certificate, Smart Serve Certificate

. Excellent organizational skills with the ability to

multi-task.

. Fluent with Microsoft Office programs

. Strong interpersonal and communication skills

. Comfortable working independently or as part of a team.

. Self-starter

Contact this candidate