Customer Service High School

Heather M. Gillilan ***************@***.***

Cell: 813-***-****

**** ****** ****** **.

Plant City, Fl. 33567

I am a very strong and independent woman who always does my best to make sure every situation

or job is completed correctly. I’m a strong leader when needed and a loyal follower when necessary. I am

extremely organized, clean, and strict when it comes to getting a task done. I enjoy answering phones,

taking notes, typing, appointment/schedule creating, talking and reasoning with customers, and I am

experienced with most computer programs. I also enjoy working in childcare. I have my 45 hours in DCF

Training, CPR and 1st Aide Certified, I have completed the Blood Born Pathogen course, and I have over a

year experience working with infants and toddler twos. I prefer teaching infants because I loving being

there for all the “1st moments” like their first steps, words, crawling, sitting up, etc.

At the end of a successful work day, I come home to my beautiful 4 year old son and my loving

husband of 6 years. I live in Plant City, half way to Valrico or Lakeland. I have my own transportation and

insurance. I have a reliable cell phone with email, texting, and calling that I keep close so I do not miss any

important calls or information.

Education

Lennard High School

From 2007 2011.

Graduated with a HS Diploma and a GPA of 3.0

Major course of study: Music & Mathematics

Experience

Teacher’s Aide

A Children’s Kastle Jan. 2014 Current

Valrico, Fl.

Teacher’s Aide infants

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Teacher

BFF Kidz Aug. 2013 Nov. 2013

Brandon, Fl. 33511

Teacher – infants and toddler twos

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Independent House Cleaning

Riverview Area Sept. 2012 May 2013

Lead Cashier/Stocker

Dollar General Oct. 2011 – Oct. 2012

Sun City Center, Fl.

Cash Handling

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Customer Service

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Teacher

Creative World Sept. 2010 – Mar. 2011

Apollo Beach, Fl. 33572

Assistant Teacher – toddler twos / floater

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Front Office

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Cafeteria

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