Medical Assistant Customer Service
Resume:
Theresa M. Washington
**** ***** **** ** ***** Fleming Island, FL 32003
********@*****.***
Career Objective:
To offer my excellent Medical Assistant credentials, reliability,
honesty, teamwork, eagerness to learn and excel, and positive attitude in
the medical field.
Key Skills, Core Competencies and Strengths
. Dedication in assisting physicians and caring about patients
. Organized and professional, yet warm bedside manner - Friendly,
outgoing, positive personality, especially towards patients and
visitors.
. Customer focused and team-worker.
. Communication skills reports effectively to seniors, handles visitors,
and evinces sensitivity towards patients.
. Possess knowledge of medical terminologies, clinical requirements and
procedures
. Proficient in handling medical tools, apparatus and equipment's,
required to conduct several medical tests
. Ability to multitask and respond to the needs and pressure situations
promptly and efficiently
Educational Qualifications:
SD Mesa College 7250 Mesa College Drive San Diego, CA 92111
Certificate of Achievement Medical Assisting (May 2012)
Work Summary:
Clinical Medical Assistant (April 8, 2013 - December 26, 2013)
Sharp Rees Stealy (East County Clinical Float Pool)
Departments: Pediatrics, Family Medicine, Internal Medicine
La Mesa, CA
Responsibilities:
. Communicate with the patients and gather information about their
ailment(chief complaint), health, medical history, and measure vital
signs
. Collect urine for urinalysis, pregnancy test
. Perform Strep test
. Clean patients room before and after visits
. Prepare and administer medication to patients, under the supervision
of a nurse or physician
. Ensure cleanliness and hygiene all over the hospital premises
. Perform EKG on patient
. Participate in inventory procedures as directed
. Answer telephone and transcribe accurate messages
. Injections for pediatrics and adults
. Assist physician with all other duties
. Able to perform blood draw if needed
Clinical Medical Assistant
Scripps La Jolla Torrey Pines (Hematology/Oncology)
August 20, 2012 - April 5, 2013
. Take vital signs and chief complaint
. Assist physicians with exams and minor procedures
. Prepare patient chart
. Generate authorization requests
. Filing
. Answer phones
. Screen calls
. Take accurate and detailed messages
. Give injections
Information System Administrator (July 2007 -July 2008)
Rabobank N.A
. Provided support for all bank employees with regards to password for
all programs used in the bank
. Answered phone calls and provided support
. Performed inventory as directed
Information System Technician (August 1999-June 2007)
United States Navy
. Provided voice and data communication to ships and land.
. Answered phone calls for any troubleshooting needed
. Provided email and phone support to all sailors
. Performed maintenance on equipment's
. Provided customer service to all sailors as needed
Languages: Tagalog (Reading, Writing, Speaking)
Certifications
BLS/CPR Certified September 2013-September 2015
Certified Clinical Medical Assistant May 2012
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