Sokha Dam

*** ****** ******

Attleboro, MA *****

508-***-****

acexct@r.postjobfree.com

Comprehensive working experience in migrating, monitoring, consolidating and supporting;

s trong problem solving and analytical skills in both hardware and software; specialized in

E MC storages, DMX, VMAX, VNX, VPLEX, third party arrays, Dell Compellent, IBM DS,

H i tachi HUS, HP 3PAR and various computer platforms. Accomplished and recognized

software quality assurance professional with extensive background in data storage, failover

and load balancing

SKI L LS & AREAS OF EXPERTISE

Storage Area Network - Sun, Dell Compellent, HP 3PAR, H i tachi HUS, NetApp, EMC VNX,

and IBM DS

Various Technologies - Fiber Channel, SAN, NAS, iSCSI, vir tualized storage (VMware)

SAN Switches - Cisco, Brocade

Clustering - HP hazard r ing (C8, C15 and C16)

EMC Storages -DMX, VMAX, Celerra and VPLEX

EMC Softwares - Timefinder, SRDF, Adios, Copa, Iometer, FAST, API,

PowerPath, M igration and Replication

Computer Platforms -AIX, HP/UX, Solaris, Windows, VMware, Linux, UN IX, and OS (Red

H at and SUSE)

EMC Corporation, Hopkinton, MA

SAN Engineer – VPLEX DMBU 01/12 to 04/12 &

04/13 to 01/14

• Responsible for validating VPLEX solutions that are not currently on the support mat rix

for third party arrays such as Dell (Compellent), Sun, HP 3PAR, H i tachi HUS, IBM DS,

E MC VNX with VPLEX backend and sometimes old host operating systems

• Received a request for product qualification (RPQ) that comes in from the field or

sometimes the request will come from VPLEX development, Quality Engineers or Level 3

E ngineers for something that’s out of the scope of the current development cycle.

• A nalyzed RPQ, do research and determine whether request is close enough to something

a lready support, that don’t need to be tested to approve i t.

• C reated test plan, this includes configuration information from RPQ and test cases from

l ibrary of test cases wri t ten by Quality Engineers

• C reated a review t icket to get test plan review and approve by Developers, Quality

E ngineers, and Level 3 Engineers

• C reated a test set in the Test Lab section of Quality center. Where test cases execution is

t racked and step is marked as pass and fail

• Set up and executed test cases in test plan to verify the arrays and VPLEX behave as

expected

• E ffectively solve problems and debug test and equipment issues during setup

• When testing is completed, a test report is generated. Take the test plan and add the test

case results, any defects found, any limi tations, and caveats. As with the plan, the report is

reviewed by Developers, Quality Engineers, and Level 3 Engineers before send out to

customers and sale teams

• Provide testing and technical support to customer engineers or sale team

EMC Corporation, Hopkinton, MA

Senior Software Engineer – EVTTOOLs 09/12 to

04/13

• P r imary Responsibilities: qualified Symmetrix Enginuity project with vir tualization

technology

• Worked closely with project managers, developers discuss project features, deadlines, and

repriori tize the goals for the Symmetrix Enginuity project with vir tualization technology

• Mentored other team members, offer various solutions, technology support on Symmetrix

E nginuity with vir tualization technology project

• Deploye VMWare, VCenter appliance and multiple Symmetrix Enginuity with

v ir tualization technology VM’s on ESX servers via VMware’s vSphere PowerCLI, Setup

Host VM connecting to Symmetrix Enginuity with vir tualization technology

• Configured Symmetrix environment and perform SymmWin and Ucode Code load on

E nginuity Symmetrix with vir tualization technology VM’s

• Generated and executed preliminary code testing for Enginuity with vir tual technology

test plan using platform nightly builds

• I nstalled operating system (OS) (Red Hat and SUSE) on vir tual Linux server and verify it

can run I/O

• Worked with developers to t roubleshooting any Symmetrix Enginuity with vir tualization

technology related issues

• P rovided technical support for Symmetrix focused vir tualization technology to other EMC

i nternal teams (Automation team, Design and verification team, Global Lab as a Service

(GLAAS) team, and India development Team)

• Par ticipated on Earlier Adapter Program for GLAAS project as a representative for vi r tual

Symmetrix

• Secondary Responsibili ties: Leaded Early Verification Test (EVT) team on preliminary

code testing on US side

• Hosted EVT preliminary code testing automation meeting with India team and work

closely with project manager, developers discusses project features, deadlines, and

repriori tize the goals

• Responsible to send out meeting minutes, update project schedule, and check in any

p roject source to

CVS repository

E MC Corporation, Cambridge, MA

Senior Software Engineer – PowerPath Group

04/12 to 09/12

• setup and executed test cases provide by manager to ensure PowerPath works as expected

• Configured SRDF and performed backup and recovery testing

• I nstalled operating system (OS) (Red Hat and SUSE) on Linux server and installed

PowerPath

• C reated File-systems (VxFS) and performed data migration on VPLEX

• Logged test results in HP Quality Center

• Isolated, reproduced and t racked bugs using OPT (open problem t racking) and worked

w ith developers to solve the issues

• Communicated testing activities and findings in oral and wri t ten formats to managers

and developers

Dell EqualLogic, Nashua, NH

Storage Test Engineer –Platform Group 08/11 to

04/12

• Maintained and modified 10GB ISCI test environment and configuration as needed

• Executed manual and automated test cases to ensure quality and serviceability of

p roducts

• Analyzed test results to ensure existing functionality and recommended corrective action

• Documented defects found during test execution utilizing Bugzilla

• Worked with group leaders and development engineers to resolve problems

EMC Corporation, Hopkinton, MA

Senior System In tegration Engineer - OSHP Group

08/97 to 11/09

• Performed installation and configuration of setup in Lab on EMC storages DMX, VMAX,

Celerra, VNX and using switches (Cisco and Brocade) to connected to different servers,

SUN, AIX, HP and NT

• Configured ISCI and setup Fiber Channel connections to generate I/O

• Setup SRDF configurations and performed backup and recovery testing

• I nstalled O/S (SUSE and Red hat) on Celerra and Linux hosts as part of testing activities

• C reated test cases, and reviewed existing test cases to improve coverage

• Executed manual and automated test cases to identify potential problems of new and

existing products

• Isolated, reproduced and t racked bugs and verified patches

• Analyzed test results to ensure existing functionality and recommended corrective action

• Collaborated with automation team to identify test cases to automated and enhanced

automation test scripts

• Par ticipated on 24/7 on-call rotation on customer issues

EDUCATION

BS in Computer Information Systems 05/1995

Rhode Island College, Providence, RI

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