Truck Driver, Training & Development, Marketing, Call Center

BOB SVOBODA

***** ***** ******* *****, ******, TX 77388

281-***-**** (Mobile) <> ********@*****.***

Summary

Personable, well-rounded individual with white collar and blue collar experience plus everything in between looking for an international assignment. No oilfield experience but quick study and a disciplined hard worker.

KEY BUSINESS EXPERIENCE

OTR Truck Driver with Stevens Transport and Roehl Transport

Over The Road Truck Driver -

• Completed CDL Training at Lone Star College, Houston

• Completed extensive training at Stevens Transport including classroom, on-site skills, Thermo King Refrigeration equipment and eight weeks with a professional trainer driving over the road.

• Averaging about 2,500 miles a week in 32+ states plus Ontario and Quebec, Canada

• Relate well to shippers and receivers

Travel, Auto, and Home Improvement Sales, Houston

• Home Depot Cabinet Refacing sales. Follow up on preset appointments, measure kitchens, provide pricing, and close sales

• New Car Sales at Gullo Ford in Conroe, BMW of Houston North

• Travel counselor specializing in Tours for Vacations To Go at an inbound call center in the Galleria. Passed all certified travel counselor courses and was proficient with booking engines

Insurance Adjuster with Worley Catastrophe Services, Hammond & New Orleans

Obtained my insurance adjuster license and almost immediately started adjusting claims for victims of the BP Oil Spill that occurred in April 2010. Licensed in 12 states, with numerous certifications.

• Evaluated and investigated all manner of individual and business claims with significant work in business continuation and loss of income

• Worked in a call center environment and, for the last three months, a field office

Merchant Services, New Home and Auto Sales, Houston

• Merchant Services (payment processing) sales and sales management in Atlanta and Houston.

• New Home Sales Consultant for Pulte Homes which is now the nation’s largest builder

• Auto Sales with BMW of Houston North selling new and pre-owned high end cars and SUVs

IBM Center for e-Business Innovation, Atlanta

• Executive Consultant – Involved both in early and late stage sales and sales support.

• Expertise in e-procurement, work group collaboration, web design, and knowledge management

Northern Propane and Arkansas Louisiana Gas Company, Green Bay and Houston

• Marketing Manager – Created and implemented programs for residential, commercial and industrial trade partners. Also developed natural gas and propane motor fuel marketing programs

• Director of Community Relations – Managed all aspects of internal and external communications

EDUCATION

University of Minnesota, BA Degree. Completed IBM Signature Selling Method, Facilitation Skills Workshop, IBM Consulting Workshops. In-house trainer for numerous sales / management programs.

Other

Fluent in American Sign Language – Prepared to work long and irregular hours

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