Trevia Bob
***** ****** **. *******, ** *****
Cell 832-***-**** Alt. 713-***-**** *********@*****.***
Summary
Successful accounts receivable supervisor, collector and marketing professional with 10 plus years’
experience looking to secure a career orientated position by becoming an essential part of a company or
organization and by providing quality and expertise in areas where I am able to utilize my skills, gain
more skills and experience to the fullest capacity that offers an opportunity for advancement.
Core Qualifications
●Accounts receivable professional
●Accounts payables professional
●Complex problem solving
●Strong communication skills
●Expert in customer relations
●Effective time management
●Excellent managerial techniques
Accomplishments
●Researched and resolved billing problems that had been previously missed
●Reduced the open invoice cycle time from 5 days to 2 days by developing new dispute reporting
procedures
●Various bonuses for successfully collecting 100% and above
Experience
HCR ManorCare Health Services
January 2013 Current
Business Office Manager
●Comprehensive claim resolution
●Research and follow up on past due accounts
●Bill Medicare, Medicaid, Medicare Advantage Plans and group insurance
●Obtain Insurance authorizations
●Resolve patient/family financial issues
●Monthly revenue collection of $600,000 $800,000
●Prepare write offs, appeals and several reports
●Assist families in filling out government financial assistance
●Bank reconciliation
●Customer service/patient and family interaction daily
●Administrative assistant duties
●Petty cash and patient trust account officer
●Supervisor
●Accounts payable
●Post and batch payments
●Responsible for Month End Close
●Monthly aging report review
●Back up admission/marketing/touring
SavaSenior Care
2003 2013
Medicare Coordinator/Accounts Receivable Specialist
●Comprehensive claim resolution
●Research and follow up on past due accounts
●Bill Medicare, Medicaid, Medicare Advantage Plans and group insurance
●Obtain Insurance authorizations
●Resolve patient/family financial issues
●Monthly revenue collection of $600,000 $800,000
●Prepare write offs, appeals and several reports
●Assist families in filling out government financial assistance
●Bank reconciliation
●Customer service/patient and family interaction daily
●Administrative assistant duties
●Post and batch payments
●Responsible for Month End Close
●Monthly aging report review
●Back up admission/marketing/touring
Christus St. Elizabeth Hospital
1998 2003
Patient Access Coordinator
●Patient registrar in the Emergency Room
●Entered patients’ demographic information and verified insurance
●Medical codling
San Jacinto College
2009 2013 Criminal Justice Social Services
2006 2007 Clinical Mental Psychology
University of Phoenix
2005 2006 Business Management
West Brook High School
1994 1997
References Available upon request