Business Analyst
Resume:
Sneha Praveen
**** ******* ****, **********, IL630-***-**** ( *****.****@*****.***(
. 3 years of experience working as Business Analyst in retail, healthcare
and logistics domain.
. Proficient in user requirements gathering using Team Foundation Server,
facilitating JAD sessions, problem analysis, solution development,
testing and implementation planning over the entire SDLC.
. Experienced in Agile, Scrum, and RUP Methodologies with clear
understanding of Iterative and Evolutionary principles.
. Acquired an in depth knowledge on the Object oriented analysis and design
(OOA/D) of business processes and programs. Worked on the process
workflows and diagrams generation using UML.
. Extensive experience with business modeling using UML, flow charts, task
diagrams, sequence, activity Diagrams and Use Cases.
. Well versed with Microsoft Technologies (Microsoft Office products,
Visio), SQL and Business Analytics tools (Tableau, Hadoop and Kognitio).
. Excellent analytical and problem solving skills, adept at developing
effective procedures and preparing project documentation.
. Managed multiple priorities in a dynamic environment and worked as a part
of high performing teams.
. Enthusiastic team player with the ability to effectively communicate with
peers, customers and management.
EDUCATION
University at BUffalo, SUNY Bharati vidyapeeth
university, India
Master of Science in Management Information Systems (MIS) Bachelor of
Engineering - Computer Sc. Engineering
Graduate : June 2014
PROFESSIONAL EXPERIENCE
Role: Business Analyst/ Quality Analyst
Company: Saggezza Inc.
Location: Bangalore, India
Duration: Jan 2010 - Jan 2013
Domain: Retail and logistics
Jan/2011-Jan/2013
Clients- Redbox and RR Donnelley
. Worked on two projects simultaneously leading a team of 6 testers and
managed projects from initiation to closure with zero defect leakage.
. Collaborated with clients in Chicago, IL extensively to elicit and
analyze business requirements, capture requirement in Team Foundation
Server (TFS) as user stories and determine effort estimates, timelines
and milestones.
. Designed functional requirements and provided testing solutions to
validate the accuracy of system changes for software applications.
. Worked with business users and management to understand impact and
Designed, developed and implemented test plans, requirement traceability
matrix, test cases and test scripts.
. Performed system testing and system integration testing and supported
user acceptance testing for various integration/regulatory projects;
presented test reports to facilitate business Go/No-go decisions.
. Performed RESTful API Web services testing and automation using soapUI
and Fiddler.
. Identified opportunities for cost savings by introducing risk based
testing which considerably minimized QA effort
. Performed Web services testing in Service oriented architecture (SOA) and
worked extensively with tools soapUI and fiddler.
. Worked extensively on data migration/integration projects and performed
complex SQL queries to validate the results on SQL databases
. Ensured smooth delivery of multiple projects under tight timeframes by
assisting in project tracking and monitoring.
. Contributed to requirements gathering and quality specifications, use
case development, testing (UAT), and end user training for project
support
. Clearly communicated progress and challenges by organizing weekly calls
with senior management and clients to present status reports, demand and
supply dashboards and RAID Logs (Risks, Assumption, Issues and
Dependencies)
. Reduced the testing workload by 40% by creating automated job suites for
recently incorporated system functionalities.
. Designed business process workflows, business requirement documents
(BRD), root cause analysis (RCA) reports, standard operating procedure
(SOP) documents.
. Executed quality control strategies for testing data quality throughout
entire project development process.
. Provided training sessions on ISTQB - Foundation level certification and
best practices to improve compliance.
. Conducted web training sessions on soapUI and fiddler for software
testers based out London, Chicago and India Office.
Domain: Healthcare
Jan/2010-Jan/2011
Client- Aon Hewitt
. Liaised extensively with clients, DBAs and Business Analysts at client
side to translate business requirement into functional specifications and
test cases.
. Analyzed complex business and user needs and translated into a formal
Business Requirement Document (BRD)
. Designed, developed and implemented test plans, requirement traceability
matrix, test cases and test scripts.
. Created Use Cases, Activity Diagrams, and UI Specification documents.
. Performed Database testing with SQL injections and mobile app testing
with iPhone.
. Worked as the only QA in the project and exceeded customer expectation by
completing the project with zero defect leakage and successful launch in
record time.
SKILLS
Languages: SQL, HTML, UML, JavaScript, XML
Database: Microsoft Access, Apache Hive, SQL Server 2008 R2, Oracle 9i,
MySQL
BI tools: Tableau, Kognitio, SAS Enterprise Miner
TOOLS: MS OFFICE TOOLS, ORACLE SQL DEVELOPER, HP QUALITY CENTER (HPQC),
ATLASSIAN JIRA, QTP, ATLASSIAN SONAR, SOAPUI, FIDDLER, LOADRUNNER, LOADUI,
MS VISIO, MS PROJECT
OPERATING SYSTEMS: MICROSOFT WINDOWS AND LINUX SYSTEMS
Methodologies: Object Oriented (OO) Analysis and Design, Unified Modelling
Process, SDLC - Waterfall and Agile, Scrum
LEADERSHIP AND RESPONSIBILITIES
. Worked as testing team lead for two projects, leading a team of six
testers, continually delivering projects with no defect leakage.
. Appreciated by managers and Clients for my leadership qualities and was
asked for by senior management in different projects.
. Worked as Student Assistant in graduate school and managed the student
team for the Buffalo MIS course improvement and marketing which helped
in increasing the number of admission applications and improving pool
statistics.
RESEARCH PROJECTS
Domain: Healthcare
. Research Paper on "Analysis of social media in healthcare and
recommendation for a social networking for Cancer patients
o Interviewed patients to analyze requirements for social networking
website in healthcare.
o Literature review of existing academic papers to analyze on impact of
social networking on different players in US healthcare.
o Analyzed results and wrote a paper on how social networking by
patients help them in various kinds of support and how HIPAA
regulations affect healthcare providers in social media setting.
. Research paper on "Analysis of patient-centric model and its outcomes for
US healthcare".
o Sentiment analysis on data from twitter and Patient Opinion forum.
o Literature review of existing academic papers to analyze how patient
centric approach affect healthcare players.
. HealthToAll : Mobile Application
o Designed a mobile application to provide users with three basic
features which enables smartphone users to utilize their resources to
make better healthcare decisions- "Search for nearest walk in clinic
or physician, Insurance Finder and Pharmacy Finder".
Domain: Finance
. Risk assessment for bank merger and acquisition- Data warehousing with BI
:
o Performed ETL on data in excel to do risk assessment associated with
banking merger and acquisition. Designed dashboards, developed and
manage key performance indicators (KPI) reports and dashboards.
Performed data analysis using Tableau.
. Database Management System for credit card issuance process:
o Created a database in MySQL for Credit card issuance Process by a bank
to its customers. Web reports generated using HTML and JavaScript.
Domain: Big data Analytics - Hadoop
. Big Data Analysis using Hive v/s Kognitito
o Implemented Hadoop on Amazon EC2 cluster and used Hive and Kognitio to
do big data analysis. Presented a comparative analysis on both
analytical platforms and business cases on usability.
Contact this candidate