Customer Service Administrative Assistant
Resume:
ELENA LIVERTOVSKY
*** ***** **** ****, *****, ON L6A 4J9
CELL NO: 416-***-****, HOME NO: 905-***-****
*****.***********@******.***
Accomplishments
Results driven and focused Events Coordinator with 6+ years progressive experience in
coordinating small and large sized events. High energy background in working
successfully in a fast paced event planning setting. Possess excellent communication
skills, superior presentation abilities and contagious enthusiasm. Exceptional time
management skills aimed at ensuring timely execution of projects and meeting tight
deadlines. Key strengths include; capability of meeting and exceeding targets, an aptitude for
connecting with stakeholders and the ability to negotiate and secure contracts.
PROFESSIONAL EXPERIENCE
Friends Of Simon Wiesenthal Center for Holocaust Studies
2012 Present
Events Coordinator
Responsible for training staff, the development, coordination and marketing of educational
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programs and events with the objective of raising awareness, engaging volunteers and
expanding the scope and reach of the organization.
Event coordinating involving creating and adhering to a budget, arranging the schedule,
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selecting speakers/entertainment, creating and revising room layouts, coordinating with outside
vendors, site visits, selecting menus, arranging décor, procuring accommodations, creating and
distributing marketing materials (invitations, flyers, advertisements,). Events well attended, raised
vital funds for the organization and can be regarded as successful.
Conducting research and finding resources about event possibilities, as well as generating
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new ideas to improve the event planning and implementation process.
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• Establishing and managing volunteer committees associated with fundraising activities.
Tasks include–recruiting, training and motivating volunteers. Team played a crucial role
in raising more than 2 million dollars for the annual Spirit of Hope Benefit
Maintaining, strengthening, and expanding donor relations. Established Women for
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Wiesenthal, to further engage an underserviced donor group. Successfully addressed all donor
concerns as they arose with efficiency and respect.
Maintaining awareness of trends, keeping up to date on advancements in philanthropy
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and recommending new fundraising opportunities.
UJA Federation of Greater Toronto 2009 November
2011
Events Coordinator
Planned fundraisers and campaign events through close coordination with suppliers and
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channel partners, ensuring a seamless and successful execution leading to increased campaign
results.
Organized and maintained event registration and event calendars, tracked attendee
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involvement and preformed after event follow up.
Processed expense reports, purchase orders, contracts and submitted cheque
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requisitions.
Liaised with external account managers in the aims of fostering and upholding new and
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existing business relations; resulting in the recruitment of corporate donations and sponsorship
as well as community outreach.
Carried out internal training and information sessions, as well as, event planning
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committees for general staff, new hires, and volunteers; resulting in awareness and objectives
thereby aiding to the maximization of fundraising results.
ELENA LIVERTOVSKY *****.***********@******.***
Prepared nametags, materials, notebooks, packages, gift bags, registration lists, seating
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cards.
UJA Federation of Greater Toronto
Administrative Assistant / Event Administrator 2004 - 2009
Assisted a team of professionals; carrying out financial administrative duties including:
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invoicing, documentation, accounts receivable, processing payments and donations, preparing
weekly fund reports, and distribution of tax receipts.
Performed general office administration duties; mailing, screening phone calls and emails,
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filing, ordering supplies, scheduling of venues and meetings, coordinating travel
accommodations for executives.
Maintained the highest standard of customer service and support to donors and
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volunteers through constant dialogue between all contributing parties leading towards a better
understanding of campaign needs and objectives.
Maintained the internal database by accurately adding new donors and tracking their
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fundraising activities, therefore increasing campaign value.
Oversaw the content covered in the events section of the corporate website to provide the
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most up to date valuable information; ensuring that donors, volunteers and the general public are
informed of all events and registration.
EDUCATION
Bachelor of Arts, Economics York University 2004
Certificate in Business Fundamentals Schulich School of Business 2004
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PROGRAMMING AND SOFTWARE SKILLS
Windows 95, Windows 98, Office 2000, MS Outlook, MS Word 2010, Excel 2010,
PowerPoint 2010, Publisher), Adobe Photoshop, Raiser’s Edge, Advantage, Giftworks and
Artez.
LANGUAGES SPOKEN & WRITTEN
English, Russian and Hebrew
REFERENCES Available upon request
Contact this candidate