Customer Service Manager

Angela Ambrus

Greenwood, MO

**********@*****.*** - 816-***-****

To obtain a position that will enable me to use my strong organizational skills, customer service background,

and ability to work well with people.

WORK EXPERIENCE

Auto Insurance Claims Expeditor

Ranstad - Overland Park, KS - December 2013 to Present

Temporary Assignment w/ Farmers Insurance

Auto Insurance Claims Expeditor - Working in a call center communicating & expediting claims procedures w/

policy holders, body shops, attorney's & claimant agents. Processing claims via email & phones. Large amount

of documentation within the data base, in & outbound calls.

NHQ /Office Manager

Aspen Contracting, Inc - Lees Summit, MO - November 2011 to June 2013

Office Manager - Supervising, Collections, Notary Public, Working with Mortgage and

Insurance Companies, Customer Service and Call Center.

National Headquarters Manager

Accounting Principles - Lees Summit, MO - September 2011 to November 2011

Temporary Assignment w/Aspen Contracting, Inc.

National Headquarters Manager- Collections, Notary Public, Working with Mortgage and

Insurance Companies, Customer Service and Call Center.

Universal Banker Supervisor

Brotherhood Bank & Trust - Kansas City, KS - June 2007 to May 2011

Supervising, Notary Public, Personal Banker, Loans, Heavy cash

handling, Customer Service, Working with customer accounts, New Accounts, Data Entry and

Sales.

Customer Service Associate

Spencer & Reed Group - Kansas City, KS - October 2005 to June 2007

Temporary Assignment w/Brotherhood Bank & Trust

Customer Service Associate -Heavy cash handling, Customer Service, Working with customer

accounts, Data Entry and Sales.

References Available Upon on Request

EDUCATION

Diploma

Central High School

1983 to 1987

ADDITIONAL INFORMATION

Qualifications

Handle responsibility very well

Strong Organizational skills

Carry out duties to the fullest

Strong Customer Service skills

Very Dependable

Notary Public Ks.& Mo.

New Accounts: CD's, IRA's, Money Markets, Savings and Checking.

Loans: Mortgage, Automobile, Business and Personal

Supervising

Sales

10-Key

Data Entry

Collections

Call center

Most experience in the Banking Industry

Contact this candidate