Harriet Lewis

** ******** ******, **** **********, NY 10993

Home #: 845-***-****, Cell #: 845-***-**** E Mail: acewyh@r.postjobfree.com

SUMMARY:

Administrator with strong interpersonal and organizational skills with a keen ability to multitask a

variety of challenges and responsibilities. Strong organizational and computer abilities. Recognized for

various problem solving and time management techniques.

EXPERIENCE:

8/13 – 6/14 Advantage Care Physicians – New York, NY

Assistant Administrator, Operations (2 offices)

• In collaboration with the Regional Director and Medical Director, formulated an

effective strategic plan by analyzing the environment and gaining stakeholder consensus on

the organization's direction in order to maximize the organization's success.

• Maintained, approved and entered payroll for all union and non union employees

through ADP payroll systems.

• Oversaw the clinical and business staff in the development of policies, procedures,

programs, protocols, and systems, to provide an efficient and accurate patient encounter that

will improve the organization's effectiveness, and the quality of patient outcomes.

• Maintained the confidentiality of patient, staff and ACP’s proprietary and financial

information by instituting and monitoring policies to protect the privacy and rights of those

entities.

• Responded to all reports of inappropriate conduct with corrective solutions

investigation, discussion and monitoring with organizational leadership to protect patients,

staff, the organization and others.

• Assisted patients, patient’s families, referring physicians, and third party carriers to

resolve patient related and billing issues.

• Oversaw ongoing information needs for the organization by querying involved users and

evaluating physical information systems resources to improve business performance.

• Monitored key performance indicators and implemented performance improvement

initiatives, continuously seeks and implements operational improvements.

• Staffed appropriately to accommodate ACP’s Advance Care Model (ACM), maintains

Table of Organization and attainment of Patient Satisfaction scores working with Regional

Director(s) as needed.

• Prepared budgets by anticipating expected revenues and expenses to achieve

organizational objectives.

• Conducted employee performance management by identifying and clarifying core

competencies in order to provide direction, enhance workforce capabilities, and identify

training needs and completing performance evaluations.

8/09 RECAP, Inc. (Regional Economic Community Action Program) Middletown, NY

Administrative Assistant, Energy Conservation Department

8/13

• Met with clients, consumers, contractors, board members and property managers explaining

the programs and ensuring the proper documents are provided for approval.

• Created powerpoint presentations.

• Processed expense reports, bids, work orders, incoming correspondence and billing.

• Worked closely with our NYS funders (DHCR) negotiating contracts. Arrange

appointments, travel and meetings, and maintain calendar schedule.

• Handled time sensitive material for worked to be scheduled on homes/buildings.

5/08 – 8/09 Temporary Assignments

Related Management Companies, Property Manager Assistant

Mediacom, Inc., Administrative Assistant (Legal Department)

• Typed schedules, letters, presentations, expense reports, internet research, data entry, work

orders.

• Set up appointments as well as meetings and maintained calendars.

• Handled time sensitive material from New York State for recertification.

• Property management experience.

4/07 to 5/08 Mirant Services, LLC – West Haverstraw, NY

Administrative Assistant – Accounting/Payroll Department

• Worked with the NYS Dept of Environmental Control to maintain accurate & up to date

permits and guidelines.

• Interfaced with up to 100 contractors/vendors to establish appointments for scheduled work.

• Input payroll data into Deltek Database System for 75+ employees.

• Handled human resources information and changes for existing employees with high level of

confidentiality. .

• Composed forms, letters, presentations, expense reports, schedules, work orders and

purchase requisitions.

• Arranged appointments as well as meetings coordinated travel arrangements and maintained

calendars.

12/05 to 4/07 AmeriChoice of New Jersey – Newark, NJ

Administrative Assistant to CEO, CFO & Vice President of Nursing Department

• Typed forms, letters, power point presentations, expense reports, schedules etc.

• Typed New Jersey State Policy & Procedures for various different insurance policies.

• Set up appointments as well as meetings and maintained calendar.

• Handled time sensitive material from the State of New Jersey.

SOUTHERN REGIONAL HOSPITAL CENTER – Riverdale, GA

4/02 to 8/05

Patient Access Associate, Emergency Room

• Registered patients which included gathering household data, business details and insurance

information for computer processing.

• Retrieved co pays with some financial counseling.

• Verified and retrieved authorizations from various insurance companies.

• Created financial reports.

BRONX LEBANON HOSPITAL CENTER – Bronx, NY

10/93 to 5/01

Administrative Senior Secretary to the Director & Program Coordinator (Internal

Medicine Residency Training Department)

• Assisted Director in coordinating Grand Rounds and maintaining documentation for

medical CME, i.e. contact speakers, prepare attendance sheets, prepared check requests for

honorariums, typed thank you letters and submitted evaluations for CME credits

• Screened residency applications (approximately 5,000 per year)

• Scheduled interviews and ACGME surveys in preparation for National Residency

Match Program

• Trained and supervised volunteers in the daily tasks related to administrative office

TECHNICAL SKILLS:

Typing 70 WPM, Shorthand 70 WPM, Office Work Suite, EPIC Healthcare Database, ADP Payroll

Systems, Oracle Database, Deltek Timekeeping System, Concur Expense Reporting Database

Systems, Workbrain Timekeeping System, GUI System, Navigator, Microsoft Word, PowerPoint,

Excel, Lotus Notes, CITRIX, AS400, Microsoft Word, Advanced Internet Research, Access, Outlook

EDUCATION:

New York Business School – New York, NY

Associates Degree

Completed 2 years of Executive Administrative Assistant Studies.

REFERENCES AVAILABLE UPON REQUEST

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