Customer Service Sales

Sarah Frances Bailey

**-** ********, ***. * *rd Floor Astoria, NY 11103 / 917-***-**** /

************@*****.***

EDUCATION

B.S., Professional Studies, ST. FRANCIS COLLEGE, Brooklyn Heights, NY

(2008).

(Concentration in Communications, Advertising, Marketing)

EMPLOYMENT

AIMCO, Leasing Sales Consultant, New York, NY (June 2013 - November 2013)

. Managed the sales process, from start to finish; presenting apartments

in a compelling way, overcoming objections, building relationships and

creating excitement.

. Maintained relationships by providing excellent customer service &

helping current residents resolve problems as they arise.

. Demonstrated strong sales & customer service, organizational, multi-

tasking and communication skills.

Town & Country Living, Sales / Assistant, New York, NY (November 2012 -

March 2013)

. Assistant to CEO, Executive V.P. of Sales & Marketing, V.P. of Sales,

and Director of Marketing

. Managed multiple accounts; Wal-Mart, Kmart, Bloomingdales, Macy's,

Dollar General, Costco etc.

. Oversaw in designing & putting together multiple showroom walls and

design books for clients

Showroom/Web Sales Manager, GREEN LANTERN IND., New York, NY (July 2011 -

June 2012)

. Executive Assistant to VP of Operations, Director of Operations and

Owner

. Answered and directed all calls as well as assisted in customer

service

. Coordinated with Con Edison and their SBDI Rebate program accounts

. Managed LED Lighting Showroom / consulted with prospective customers

. Oversaw all aspects on the backend of website and web sales

. Managed shipping, invoicing, billing, inventory, outside sales to our

small business accts. and web sales

Flight Attendant, SHUTTLE AMERICA, Indianapolis, IN (October 2010 - March

2011).

. Provided the most superior customer service to our passengers

. Insured the highest standards of safety for our passengers, my crew, and

my self

Production Asst., MAXIMUM IMPACT, Inc., New York, NY (September 2008 -

January 2010).

. Worked closely with the CEO/President of the company to assist her in

any and all needs

. Scheduled and prepped the Business Director and Production Manager for

meetings

. Administered guidance to new team members to enhance the companies

growth

. Communicated production changes and timing to the warehouse and sales

teams

. Maintained stock, sourced commonly used materials/supplies for

projects

. Prepared and maintained purchase orders, shipping releases, quotes and

production kits

. Answered incoming calls and transferred them to necessary employees

Computer Skills: Microsoft Office, Adobe CS3/CS4; Photoshop, InDesign,

Illustrator, and Sage ACT!

Extracurricular: Full Division One College Volleyball Scholarship, Team

Captain. Volunteer Assistant Coach At My Alma Mater For A Year.

Voluntarily Assistant Coached Christ the King Girls HS Volleyball.

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