Rafael Henrique da Silva
**** ********* *******, ** *****, 68128
E-mail: **********@*****.***.**
EDUCATION
Missouri Southern State University, Bachelor of Science in Business Administration, Graduated December 2011.
PROFESSIONAL EXPERIENCE
APC WorkForce Solutions
Ads Quality Rater (English and Portuguese) 03/2014– 07/2012
• Oversaw the quality of google advertisements in Portuguese and English.
Tec Tear Granite / Brumagran Granite
Sales Representative 03/2014 – 07/2014
• Responsible for sales in the Midwest of the United States
• Developed a list of potential clients in the market area and introduce the products to them
• Visited clients to maintain re-orders
BCS Brazilian Granite, Omaha, NE 04/2012 – 3/2014
Branch Manager
• Oversaw all aspects of branch management
• Managed, hired, and supervised staff
• Reviewed Accounts Receivable
Resolved open balances directly with clients
• Planned and adjusted logistics between multiple offices
• Maintained and inventoried stock weekly
• Translated documents from suppliers in Brazil
• Negotiated best price for needed repairs and maintenance
Beimdiek Recreation Center, Joplin, MO 09/2009-12/2011
Building Supervisor
• Managed shift employees
• Provided informational sales tours
• Maintained cleanliness and safety of building per regulations
• Communicated problems and possible solutions to the Director of Recreational Services
INTERNSHIP EXPERIENCE
Balteau Produtos Eletricos LTDA, Itajuba, MG, Brazil Summer 2010 and 2011
Commercio exterior Estagiario (International Business Intern)
• Translated Documents
• Customized and presented an introductory presentation about the company in English and Spanish
• Searched for and contacted potential customers
• Made bulk sales to corporations
• Was Introduced to professional documentation: Certificate of Origin, Packing list and Invoice
LANGUAGES
Portuguese
Spanish