Customer Service Medical Assistant
Resume:
Carmen Maria Martinez, LVN
***** ******* ** *** #*, Van Nuys, CA 91401
**********@*****.***
PROFESSIONAL SUMMARY
Bilingual-Spanish, California State Licensed Vocational Nurse # 274183
Clinical rotations within acute, subacute, rehabilitation and skilled nursing facilities.
Over 2 years experience as a Medical Assistant in a fast-paced urgent care center.
EDUCATION, TRAINING AND SKILLS
Concorde Career College, North Hollywood, CA, Diploma in Vocational Nursing
2012
Recipient of The Muriel Owen Award for Excellence in Nursing
Concorde Career College, North Hollywood, CA, Diploma in Medical Assisting
2011
Van Nuys High School, Van Nuys, CA, Diploma in Medical Assisting 2010
CLINICAL ROTATIONS
2011-2102
Pacifica Hospital of the Valley, Sun Valley, CA, Med-Surg, Neuro & ER Unit
All Saints Healthcare, North Hollywood, CA
Totally Kids Specialty Healthcare, Sun Valley, CA
Silverado Senior Living, Beverly Hills, CA
SKILLS AND QUALIFICATIONS
Assessments Wound Care Scheduling Appointments
Vital Signs Trach and G-tube Care Insurance Verification
Medication Administration IV Setup and Blood Withdrawal Typing 50 WPM
EMR Charting EKG's Translation Assistance
Fire Safety Card, LAFD BSL Certified, AHA Glucose Checks
EXPERIENCE
License Vocational Nurse, Healing Hands Home Health Agency, Glendale 2014-present
• Physical assessment and vital signs.
• Medication assessment and patient teaching.
• Glucose check and insulin administration.
• Charting.
• Obtain and carry out doctors orders.
• Wound care.
License Vocational Nurse, Sylmar Rehabilitation Center, Sylmar CA 2014-
2014
• Physical assessment and vital signs.
• Medication and immunization administration.
• Wound care.
• Charting, MAR and charts recap.
• Obtain and carry out doctors orders.
• Prepared specimens for laboratory pick up.
• Colostomy care.
Medical Assistant, Studio City Urgent Care, Pazrica Morabe Cho, MD, Valley Village CA
2011-2014
• Answered phones, scheduled appointments and registered new patients.
• Prepared charts, obtained vitals and updated Electronic Medical Records.
• Prepared and administered immunizations and medications.
• Withdrew blood as well as prepared wound, throat and urine cultures for laboratory pickup.
• Administered EKGs, vision, hearing and pulmonary function tests.
• Checked cholesterol, glucose and hemoglobin.
• Verified insurance and collected co-payments.
• Trained and supervised new employees.
• Provided translation assistance to Spanish Speaking patients.
Cashier Supervisor, Carl’s Junior, Van Nuys, CA 2007-2011
• Ensured all customers were greeted in a timely and friendly manner.
• Trained and supervised staff to deliver exceptional customer service.
• Prepared and balanced registers as well as performed all transactions and made nightly deposits.
Medical Administrative Assistant Volunteer, Valley Presbyterian Hospital, Van Nuys CA 2008-
2009
• Assisted the transferring and care of patients, manning the front desk and insurance processing.
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