Customer Manager

R.P.GURUVAYURAPPAN

***/**, ***** ********* ************@*****.***

Thenkarai Mob : 075********

Periyakulam LL : 045**-******

Theni

Excutive Summary:

SICGIL INDUSTRIAL GASES LTD ( ISO 9001-2008)

www.sicgil.com

( Presently Posted at Chennai Corporate office wef June 2013 )

As a Manager Commercial & Logistics has total 14 years of Experience,

Has Proven Skills for Analysis and Processing in an Organization with

handling of 102 Different kind of Trucks/Tankers/Containors/LCVs /

COMMERCIAL

Expertise In:

. Handling Central Excise & Service tax activities.

. Export carried out in Wagha Border by road tanker ( Pakistan

Customer), as well visited Bangladesh and planning to visit Sri Lanka

for Business plan.

. Business Needs assessment and analysis of key function

. Functional Specification and system analysis

. Implementation & Commercial Activities ( Opening New branches, depo

etc )

. Internal Auditor ( Certified by TUV ltd - As a Lead Auditor course)

Educational Qualification:

SSLC - Completed on 1989 52%

HSC - Completed on 1991 92% (Palani district School First )

M.com -Annamali University, Chidambaram,TamilNadu,India-Yr 2000 with

First class

M.B.A - Institute of Business Management - Yr 2012. Meerut.

D.I.T ( Diploma in International Trading )

First Year Result - cleared, 2nd Year Exam Coming - Dec 14.

Work Experience:

Senior Executive FINANCE & LOGISTICS

Company: SICGIL INDIA LTD-

Location: Tuticorin, Chennai, Goa, Baroda back to

Chennai.

Duration: 1996-Till

SICGIL:

SOUTH INDIA CARBONIC GAS INDIA LIMITED is the Largest Manufacturer and

Distributor of Liquid Co2 and Dry Ice In the Country. It was incorporated

in 1947 and is

The Only Company exclusively in the co2 Business. The Company has Five

Factories located at Chennai, goa, Tuticorin, Vadodara and Kakinada with a

Cumulative Production Capacity of over 350 Tons per day

The Facility is backed up by Nine Satellite refilling stations Located at

Bangalore,

Coimbatore, Hyderabad, Indore, Kolkatta, Madurai, Mumbai, Surat and

Visakhapatnam.

SICGIL offers high Purity Liquid Co2 of 99.99%(International grade for Food

Co2) and

Services all industrial users Covering Soft drinks,Precision Welding and

Foundaries. Our

Units have been accredited with ISO 9001 certification. Company have over

300 Employees in organization.

Responsibilities:

> Studying Business process

> Planning for Logistics Activities and Monitoring

> Generate and Assistances the Management Information System

> Control and Monitor the Customer Outstanding Issues.

> Cost Analysis of

Operations Activities at sector wise

Logistics Process control

Optimal utilization with Avail Resources

Continual Improvement in Operation, Process,

Commercial,

Control the Operating Cost thro continual Monitoring/Review

> Monitoring and Review of

Day to day Despatch activities

Process & Planning intime

Proper and Optimal Utilization assuring.

Excise & Tax activities

Corrective action thro review

Professional Training to Staffs & Drivers

Motivation for Continual Improvement

Customer related process and monitoring O/S. issues

Ensure the Customer Satisfaction orientation

> System Implementation

To meet the requirement of ISO 9001-2000

To allocate the sub-ordinate control the system

Maping the business process in Standards.

Interpreting taxation & assessment activities to the concern

To conduct the INTERNAL AUDIT

> Reporting

Management Information System

Budget plan for Revenue and Expenses.

Comparative Data analysis & Defaluts.

Revenue Flow - Budgeted and Actual

Ageing Report to monitor " CREDIT CONTROL"

ASSISTANT SUPERVISOR

COMPANY: SOUTHERN ROADWAYS LTD (Group of TVS)

LOCATION: CHENNAI

YEAR : 1991-1996

Handled of 74 Closed Trucks to Transported the Public goods (i.e.) Parcel

service individually

Responsibilities:

> Dispatching the goods to the concern location

> Vehicle Planning as per Schedule

> Ensure Deliver the goods in time to the end user

> Ensure the Customer Satisfaction

> Professional Training to Drivers with Interval

> To make sure the Ultimate Organization goals

> Reduce the Customer complaint.

> Monitoring the Time sch for veh Arr/Dep.

Skills in Software

> Windows MS Office

> Linux Operating System

> Web Surfing

Languages Known

> English, Tamil, Hindi, Telugu

PERSONAL DATA

Father's Name : G Ramachandran

Date of Birth : 17-06-1973

Age : 40

Nationality : Hindu- Brahmin

Permanent Address

: S/o G Ramachandran

: Iyyermadem

: Vedasendur-624710

: Dindigul-Tamilnadu

Current C.T.C : 7.20 p.a.

Expecting C.T.C : 9.00 p.a.

Notice Date : 60 days.

RP Guruvayurappan

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