Customer Service Maintenance

Ricky Pickard ability.

**** ***** ***** **.

Columbia, T N 38401 Experience in Lean Manufacturing,

M: 931-***-****

*********@*****.***

GMS, Six Sigma preferred.

Excellent research and problem

Objective: A challenging and rewarding position

offers diverse job responsibilities and the

solving ability.

General knowledge of facilities

Background: Highly organized, detail oriented,

years technical and customer service experience, equipment, warranty terms,

maintenance experience. Effective problem solver, accounting and inventory practices,

and scheduling.

Strong computer skills, MS Office,

Sharepoint, Maximo, SAP, etc.

Exceptional customer service and

interpersonal relationship skills.

Drury Plaza Hotels

Solid written and verbal March 2014

Maintenance Technician

communications skills. to

Familiarity with planning and

scheduling methods.

Proven ability to deliver high -

performance in a fast-paced,

production work environment.

Strong problem solving and analytical

Experience

a growth oriented company that

for advancement.

self motivated individual with over 10

with 6 years of supervisory and

player, and a proven leader.

Maintain preventative maintenance

systems and repairs

Process maintenance work orders.

Administrative and analytical support

for the facilities maintenance team.

Preventative, corrective, and general

maintenance planning, scheduling,

coordinating of all maintenance

documentation, maintenance history,

and all other appropriate

documentation for all projects and

corporate equipment repairs

Ensure required regulatory

compliance documentation is

maintained and updated in accordance

with federal, state, and local laws.

Provide leadership and support for

special projects as assigned. Monitor

projects to ensure adherence to

industry and customer standards /

specifications.

Perform preventive maintenance,

troubleshooting, and repair of all

equipment from blueprints, technical

manuals, or vendor specifications. .

Conduct and record periodic

inspections of facilities and

equipment, as scheduled..

Franklin, TN

Minor and major repair of all buildings and equipment.

Preventive maintenance procedures on building mechanical equipment on a scheduled

basis; inspect belts, check fluid levels, replace filters, grease bearings, seals, etc.; repair or

replace broken parts.

Clean and inspect boiler; treat water with proper chemicals.

Calibrate and repair pneumatic systems.

Replace broken windows; repair doors, door locks and closets; install window blinds.

Complete daily, weekly and monthly checklists on building equipment maintenance

procedures and maintain records of scheduled maintenance procedures.

Operation of a computer which controls and monitors mechanical equipment and utility

systems.

Install electrical wiring and equipment; new electrical services, wiring during remodeling

projects; replace and repair wiring as needed.

Repair electrical equipment and control circuits; replace faulty electrical switches; repair

refrigeration equipment.

Repair electrical locks and control panels to maintain building security.

Installation of computer cables.

Respond to emergency maintenance requests as required.

Assist with the renovation/remodeling of building; repair plaster and drywall; paint

building structures.

Maintain records of scheduled maintenance procedures.

Performs outside custodial duties such as operating a gas powered litter vacuum as

required.

Seek estimates for supplies and repair parts. Order parts as needed.

Vintique

Warehouse Supervisor Franklin, TN

June 2012

Receiving

to

1.Supervise receipt of all shipments. Process receiving, discrepancy, and damage reports

March

2014 as needed.

2.Move inventory to various locations manually and by operating mechanical equipment,

including fork lift, pallet jack, and handcart.

3. Load and unload delivery truck by hand or with pallet jack.

4. Assume responsibility for delivery of all items received by warehouse to proper

school or department on a daily basis.

5. Evaluate complaints received on shipments of equipment and supplies and take

appropriate action.

Inventory

6. Supervise warehousing and storage of all supplies, equipment, surplus classroom

furniture and equipment, certain school records, and consumable materials.

7. Supervise maintenance of computerized inventory records.

Warehouse Supervisor

Job Description

8. Initiate all purchase requests to keep stock items available at all times.

9. Maintain catalog of all items available from warehouse and furnish current catalogs to

all schools and departments.

10. Develop and recommend procedures for orderly replacement of existing movable

equipment as it becomes obsolete or deteriorates.

Personnel

11. Supervise, evaluate, and train employees assigned to warehouse.

Safety

12. Direct and maintain a safety program for all employees assigned to warehouse.

13. Initiate and maintain proper and necessary safety and fire prevention equipment within

warehouse as prescribed by law and school policy.

14. Operate tools, equipment, and machinery according to prescribed safety procedures.

15. Follow established safety procedures and techniques to perform job duties including

lifting, climbing, etc.

16. Correct unsafe conditions in work area and report any conditions that are not

correctable to supervisor immediately.

Other

17. Participate in budget development and exercise budgetary control over warehouse

operations.

Other Duties as Assigned

18. Other duties could include working in other areas of the maintenance department to

provide support during absences or shortage of staff in other trades or to perform duties

associated with light construction projects.

19. Requires flexibility and understanding that all maintenance staff may be required to

perform duties outside their normal area of expertise to meet the mission and goals of the

Facility Services Department.

Supervisory Responsibilities:

Supervise and evaluate warehouse worker(s).

Equipment Used:

Computer, ladder, dolly, scaffolding, fork lift, pallet jack, box knife, and small hand tools.

Independent Underground Locating LLC

September 2010

Owner Spring Hill, TN

to

•Established new customer contracts

February 2012

Estimated jobs

Ordered supplies

and maintained

inventory

Managed accounts

receivable and

accounts payable

Sought out OSHA

and MSDS

standards

January 2010

to

January 2012

November 2009

September

to

August 2010

2008

to

November 2009

June 2001

to

2008

Stayed up to Penske Logistics

date on all

safety

criteria

Picker/Team leader Spring Hill, TN

•Picked parts by using an order form transferred to a hand held scanner.

•Organized and audited materials and parts before shipment.

•Prepared work orders for team members by knowing each ones strengths and

weaknesses.

•Trained team members.

Utiliquest

Assistant Manager

Spring Hill, TN STS Engineers/Utiliquest

Supervisor 2004 2008/Field Technician 2001 2004

Managed inventory Franklin, TN

and supply orders •Supervised a group of 10 or more field technicians.

for field equipment, •Conducted daily and weekly safety meetings to ensure quality control.

fleet vehicles and •Performed personnel audits to ensure quality standards were being met.

office •Built and maintained customer and client relationships.

•Located underground utilities by using blue prints and proper equipment.

supplies.

Exercised quality

communication

skills in customer

service and client

relationships.

Conducted manifest

audits on field

technicians.

Maintained safety

of warehouse.

•Provided training

assistance when

needed.

Contact this candidate