Manager Management

Syed Afzal Ahmed

E**, *** western Rd London ON N*G 1G3

Email: **************@*****.***

Mobile # 647-***-****

Objective

To acquire position as a Room Attendant.

Profile

Highly astute, energetic and team spirited Professional with 7+ years of

experience, a strong work ethic, analyzing needs, able to work in fast

paced environment,

Professional Experience

Room Attendant Oct 2008- Oct 2013

Hyde Park Hotel, Dubai UAE

. Enters and prepares the room for cleaning.

. Makes bed.

. Dusts the room and furniture.

. Replenishes guestroom and bath supplies.

. Cleans the bathroom.

. Cleans the closet.

. Vacuums and racks the carpet.

. Checks and secures the rooms.

. Replenish amenities according to the operational standards.

. Deliver and retrieve items on loan to guests e.g. iron and ironing boards

. Ensure security of guest rooms and privacy of guests

. Perform rotation cleaning duties (e.g. steam clean carpets, spring

cleaning, super cleaning etc.) as required

. Cleans guest bathroom/bed room/floor corridor.

. Responsible for replenishment of guest complementary water.

. Responsible for the cleanliness and maintain of his work area.

. Responsible for the Hotel property in the work area.

. Attends to guest calls, guest requests /guest complaints in the area

assigned to him.

. Authorize to enter in guestrooms for cleaning and providing turn down

services as per requirement.

. Responsible for following the standard operating procedures.

. Responsible for achieving and exceeding the guest satisfaction score

Laundry Attendant ` Jun 2005 - Nov 2007

Taif Maternity Hospital Saudi Arabia KSA

. Maintained the laundry area in a safe condition and notify the Unit

Manager of any safety hazards or defect equipment.

. Informed the Manager on the need to re-order supplies

. Performed general cleaning duties

. Carried out any other reasonable duties within the overall function of

the job

. Maintained laundry equipment in clean and safe working order.

Education

. Graduate Diploma in Business Administration 2004

National Institute of Management, India

Personal Particular

Languages Known: English, Hindi, Arabic

Valid Canadian Driving License

References: Available up on Request.

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