Customer Service High School
Resume:
CINDY M. CALIXTO
HOUSTON, TX, 77040
Email: *****.*******@*****.***
PROFILE
I am a dedicated and self- motivated individual who enjoys interacting with people on a day to day basis. I also
enjoy working efficiently on my own, but always available to provide great customer service with confidence and
professionalism. I love to learn new things and am always up for a challenge. I offer honesty, loyalty and hard
work to my employer. I am currently seeking a position where I can develop additional skills and become a great
asset for the company.
WORK HISTORY:
West Houston Eye
Optician
10260 Westheimer Rd.
Houston TX 77042
Responsible for the meeting with various vendors and buying of frames and optical products and services. Frame
style patients as well as educate them about their eye health and ways to improve sight/ visibility. Perform
preliminary tests on patients as well as instructing on how to insert/remove contact lenses. I can file just about any
kind of insurance and drop claims to paper. I set up appointments with patients as well verify their insurance.
Devlyn Optical- 2010 to Present
Team Leader/ Coach
6740 Hillcroft Houston TX 77081
Assist with selection of frames, lenses, payments etc. Build customer base for new optical company. Self- market
optical to improve foot traffic thru store. Opening and closing store procedures. Train new employees and
supervise employees daily duties. Responsible for making weekly schedules, ordering jobs, remakes, frame
inventory, receiving and dispensing jobs as well as troubleshooting issues as they come. Check insurance plans
and some insurance filing along with setting up appointments and confirming such. I'm also responsible for bank
deposits and all of the daily as well as monthly reports, paperwork ect.
Pearle Vision
N.W Freeway Houston TX 77040
2008-2010
Performed preliminary exams for Doctor. Verified insurance, set up appointments and filing. Assisted patients with
insertion and removal of contact lenses. Performed dilations on patients per doctors instructions. Cut jobs in In-
house lab as well as polished and tinting.
Sales Representative/ Customer Service
Precash - 1800 West Loop South Houston, TX, 77027, Feb 2008 - Aug 2008
Activate payment cards for in-calling customers. Verify customers information and also send out prepaid debit
cards.
Assist customers with acquiring, setting up activating debit cards as well making payments for customers to other
merchants.
Optician/ Sales
Luxotica Retail (Sears Optical/ Lenscrafters) - 1000 West Oaks Mall Houston, TX, 77082, Jul 2006 - Nov 2007
Assisted patients with fitting and measuring for prescription eyeglasses and contacts.
File insurance claims for patients and contacted doctors as well as insurance companies when necessary.
Opened and closed optical, balanced cash register, and also assisted with dauly reports and paperwork.
Called patients to book and verify appointments.
EDUCATION
High School Diploma
Sharpstown High School - 7504 Bissonet St. Houston, TX, 77074 Nov 2004 - Jun 2006
Attended Sharpstown High School for almost 2 years and obtained High School Diploma. While in school I was
active in R.O.T.C. and also played soccer in the girls soccer team for a total of 3 years.
SKILLS
I am able to speak, read and write fluent English and Spanish. I also posses great communication skills and
professionalism, I am a people person and also work well under pressure and try my hardest to reach deadlines on
time.
REFERENCES
Available upon request.
Contact this candidate