Customer Service Representative

**** ***** ******** **** *****: 519-***-****

Windsor Ontario, N8R 1P4 e-mail: *********.******@*******.***

CAREER OBJECTIVE

To obtain a position as Customer Service/Sales Representative where I will have the opportunity to use

my technology, communication, and human relations skills for the benefit of your company.

SKILLS

Proficient in Word, Excel, PowerPoint and Access to record, tabulate and present a variety of

information.

Improved Keyboarding--70 wpm with high level of accuracy

Ability to deal with a culturally diverse clientele in various work settings

Excellent in time and production management

EXPERIENCE

Office Assistant/Front Desk, Canadian Red Cross-Windsor, 2010 - present

Providing excellent customer service both external and internal clients.

Accepting monetary and health equipment donations, receipting and record keeping.

Performed clerical duties and assisting office staff’s errands.

Assisting clients in First Aid and Babysitting Courses registration.

Customer Service Representative, Medigas, Praxair Company, 2013 - 2014

Receives, processes and verifies the accuracy of orders from customers.

Ensures and provides quality service to both internal and external Oxygen and CPAP clients.

Receives inquiries from and/or make appointments and follow up calls.

Performs clerical duties and assigned system maintenance to various electronic order files.

Reconciliation of cash and credit and bank deposits.

Boarding School Supervisor, Academie Ste Cecile, 2009 - present

Supervising International Boarding Students in Dormitory.

Monitoring study hall, dining hall and playroom.

Chaperone in the field trips and/or extracurricular activities.

Events Coordinator, Sales and Marketing Department, Macropharma Corporation,

Ortigas, Philippines, 2004 - 2006.

Assisting Doctors and Pharmacist in dealing with Geriatrics patients during symposium and/or

product sampling events.

Coordinated/Negotiated Drugstores, Malls, and Media Press for the product endorsements.

Handled Free Medical Mission, leafleting and product sampling.

Prepared and recorded all the files in monitoring system such as TV, movie theater and radio ads.

Page 2

EDUCATION

St. Clair College, Windsor On, April 2010 to April 2013

Certificate in Office Administration - 12 courses required

Institute of Computer College Technology, Philippines, May 20013 to April 2004

Certificate of Career Caregiving Program

Philippine School of Business Administration, Philippines, June 1999 to April 2001

Diploma in Bachelor of Science in Business Administration - Management

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate