Janice Myrick
*** ******** ******, **********, ***** Carolina
27215
Email: **********@*****.*** Home phone: (336) 263-
0453
Professional Profile
Synopsis: Results-oriented, process-driven, business Professional with
more than 20 years of business process improvement experience in various
environments. Extensive knowledge in directing customer service and sale
support functions in fast-paced, high volume environments. Successful in
communication and interpersonal skills while building rapport and
relationships with senior management, peers, and clients in an expedient
manner utilizing excellent customer service skills and techniques.
Key Assets
. Prioritize multiple tasks, recognizing needs, and determines course of
action to meet business objectives.
. Skilled in problem resolution to achieve mutually agreed workable
solutions with positive results.
. Approachable and a great self-motivator; fast learner, tremendous
thinker under pressure, reliable, and successfully completes projects
in a timely manner.
. Proven capability to handle positions of greater responsibility;
excellent business skills with diversity in multiple fields.
Education
Alamance Community College, Graham, NC - (Associate Degree) 1997
Major: General Office Technology
Currently enroll at Alamance Community College taking classes in Medical
Office Technology.
Professional Skills
Project Management/ Application Support Services
Business Systems Modernization, developing, updating, and maintaining
project management plan and documentation.
. Ensured the definition and maintenance of business processes and
standards.
. Met Quality standards and Best Practice process and provided support
and expertise.
. Created walkthrough activities for the actual Operating
systems/Network tested and maintained environments.
Program Management/Operations/Technical Consultant
Expertise in Team Management Process, Training Management Process, Project
Management Process, Program Management Measurements, Earned Value Metrics
Tool and Operational Improvement Analysis/Implementation.
. Worked with vendors to select product to meet customer's needs and
expedite replenishment orders for hot selling merchandise.
. Liaison between company distribution centers and outside vendor
distribution centers to ensure follow-through for product delivered.
. Computer skills: MS Windows Programs (Excel, Word, PowerPoint, MS
Publisher, Photo Copier, and Fax/Scanner).
Professional Experience
Jacobson Company, Whitsett, NC
May 2013- Present
Shipping Distributor Coordinator -Coordinate jobs for distribution
company. We are partnership with Ralph Lauren Company. In charge of
planning jobs for employees in Shipping Department. Essential functions
include:
. Have to drive Forklifts to load the trucks either on pallets or floor
load.
. Making sure that all the paperwork is correct with what is going to be
shipped.
. Have to check to make sure the boxes are labeled right.
. Assign jobs to employees and making sure it is done right
. Go over daily ideas on quality and safety topics
. Place employees in different departments when needed
Metaldyne, Whitsett, NC January
1997 to July 2009
Machine Operator - Use Microsoft applications for material-oriented tasks
such as management of warehouses, supply chains, and product life cycles.
Responsible for materials planning duties including analyzing, and planning
the use of automotive devices to ensure on-time delivery. Analyzed
inventory and production for strategic management of global supply chain
planning purposes. Essential functions include:
. Worked on high speed machine equipment and precision machinery used in
mass production of a firm
. Monitored the machine regularly to prevent any chances of breaking
down
. Performed regular checks on the parts of machinery and made important
adjustments wherever necessary
. Made sure the products manufactured from the machine are of high
quality and made adjustments to improve the quality
. Prepared the machine for starting the production process by equipping
it with the required tools
. Made sure the constant availability of raw materials and inputs so
that the machine can function constantly
. Worked over time to complete the production requirement of the clients
. I am a Certified Forklift Driver. Had to deliver parts to the
employees when they were out of parts.
Lab Corp, Burlington, NC
January 1996 to January 1997
Data Entry Operator - Prepares source data for entry by opening and sorting
mail; verifying and logging receipt of data; obtaining missing data.
Records data by operating data entry equipment; coding information;
resolving processing problems. Protects organization's value by keeping
information confidential. Accomplishes department and organization mission
by completing related results as needed:
. Perform the tasks of providing administrative support to business
operations by handling duties like data entry, scanning, mail sorting
or similar activities.
. Responsible for transcribing routine pre-coded and identifiable
alphanumeric data from source document into an automated system.
. Handle the tasks of receiving and distributing incoming mail and
materials.
. Examine, revise, approve and dispatch input and output materials
according to established specifications.
. Ensure accuracy and completeness of data and perform all clerical
tasks in the data entry function.
. Perform data entry of material from source documents to a computer
database.
Lawrence Industries, Haw River, NC July 1984 to
October 1994
Machine Operator - Perform different machine operation. Worked on an
Assembly Line to make vacuum cleaner hoses. Trouble shoot bad parts on the
hoses. Fork lift operators to delivery parts to the assembly lines.
References available upon request