Sales Customer Service

Matthew Wingertsahn

**** ******* ***** 412-***-****

Oakdale, Pennsylvania 15071

***********@*****.***

PROFESSIONAL SUMMARY

Experienced, innovative, result-driven Operations

Manager utilizing strong analytical, detail-oriented,

and interpersonal skills to define and improve

processes, reduce costs, reduce manufacturing lead

times, improve customer relations, and maintain a

productive work environment. Proven success in the

areas of Project Management, new product identification

and development, and Sales & Marketing. A strong

advocate for maintaining a superior quality system and

a leader in promoting a safe and environmentally

responsible facility. Extremely "Hands On" and in

excellent health.

SUMMARY OF QUALIFICATIONS

Successful in creating and implementing strategic plans

to achieve short and long term goals of the business,

including business growth, internal cost reduction,

lead time improvement, maintain quality, and improving

customer service.

Oversees all facility operations to ensure requirements

are met within company budget, designs plans for

improvements and upgrades, acts as a direct contact for

most customers.

Excellent communicator with good presentation skills

who understands group dynamics, and possesses a strong

drive for continuous improvement and success in an

organization.

Expert in identifying process flaws, improving work

flow ergonomics, and appropriately staffing operations.

Proficient in Excel, Word, Access, Power Point, and

some statistical software.

EXPERIENCE

January 2011 to Bellofram Silicones Inc., Newell, West Virginia

present Operations Manager

The company is an Industry Supplier of silicone

products, specializing in molded and extruded

applications, part of Marsh Bellofram Group of

Companies.

. Report directly to the President of Marsh

Bellofram.

. Direct reports include 2 managers (Technical and

Sales), 2 supervisors, and oversee a total of 45 hourly

employees.

. When Bellofram Silicones Inc. came to Newell WV, it

averaged $6 Million in sales with a loss of $50K per

month. In 2013 Bellofram Silicones Inc. finished the

year with $7.5 Million in sales operating at a 28%

average profit margin. The employee count went from 75

to 46, scrap decreased, and new customers were

obtained.

. Set up all floor processes including updating

process documentation for new and existing products.

Established a new process for how manufacturing orders

would follow workflow through each step of the process,

RGA levels have decreased each year.

. Responsible for quoting all new business, and

evaluating current business with smart spreadsheets

created by myself, updated monthly to reflect our true

manufacturing cost.

. Designed layout of new website and supplied all

technical data to populate charts, tables, and online

shopping carts, responsible for the design of our

line-card. RFQ's have risen by 40% in 2014, and online

orders make up 5% of monthly BelloFoam sheet sales.

. Travel with sales team monthly to call on customers

and attend trade shows, we were featured in the April

edition of Rubber & Plastics News.

. Chaired a weekly R & D meeting where new products

were identified and I assigned our Technical department

to tasks. Raw material types were reduced in number by

50% freeing up warehouse space. All compounds were

standardized in order to create repeatable,

production-friendly results. Scrap had been reduced to

5-7% monthly.

. Was head of a committee in Marsh Bellofram's SLT

(Safety Leadership Team) composed of senior management

to promote and advance plant safety.

April 2010 to Bellofram Silicones Inc., Newell, West Virginia

January 2011 Project Manager

. Responsible for all aspects of moving the

acquisition of MTI Specialty Silicones of Milton,

Florida, to the newly formed Bellofram Silicones Inc.

in Newell, West Virginia.

. Designed 36,000 square foot floor plan for company

move, including electrical distributions, electrical

conduit, vacuum, and water lines.

. Determined equipment placement to enhance work

flow.

. Responsible for creating move timeline containing

strict deadlines over the course of 6 months,

coordinating with the Milton facility to determine what

order equipment would arrive based on customer needs

and current inventory levels.

. Responsible for determining staffing levels,

employee job training, and starting production as

product lines arrived.

October 2008 to Marsh Bellofram, Newell, West Virginia

April 2010 Mechanical Engineer

. Responsible for the design, development, and

manufacture of both high and low pressure regulators,

general purpose gas regulators, instrument air

regulators, and back pressure relief regulators used in

oil, gas, and petrochemical industries.

. Used Inventor 2010 and AutoCAD 2010 on a daily

basis to supply vendors with in-depth 3D Models of new

products to expedite the tooling design process as well

as prototype samples.

. Developed field verification plans, quality control

plans, designed test benches and testing procedures,

and wrote instructions and installation manuals for new

products.

EDUCATION

UNIVERSITY OF PITTSBURGH, Pennsylvania

Bachelor of Science in Mechanical Engineering

Mathematics Minor

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