Customer Service Sales

Cynthia M. Valdez

**** ************ **** 832-***-****

Spring, Texas *********@***.***

SUMMARY OF QUALIFICATIONS

Accurate and organized with strong problem solving skills, attention to detail, and willingness to go above and

beyond the job description. Fast learner with proven adaptability to new technology and applications. Goal

oriented and enthusiastic Accounting Specialist with over 4 years of experience including accounting, quality

control, banking, and customer service. Proven written and communication skills. Recognized by peers as

adaptable, amicable, detailed, and for excellence in work as both a team player and an individual contributor.

SKILLS

Account payables/receivables

Knowledge of banking procedures

General Ledger balancing

Payroll through Quickbooks

Research and Investigating

ProDoc experience

Timeslips

EDUCATION

AAS Degree in Applied Science; 3.9 GPA

EXPERIENCE

Legal Administrative Assistant, January 2014 – Present, Contract position

Laster & McKenzie, L.L.P

• Opening new files

• Medical records requests

• Processing online appeals at the reconsideration and hearing levels

• Contact with attorneys, Social Security Admin, and clients

• Manage client files

• Trial notebook preparations

• Preparation of Statement of Expenses for clients

• Submitting invoices for travel to correct government office

Legal Administrative Assistant, June 2013 – October 2013, Temporary position

Buskirk & Associates, P.C

• Draft legal documents

• Screen prospective clients

• Prepare pleadings

• E-filing documents

• Billable hours/recording of such

• Manage client files

• Communication with opposing counsel, clients, and courts

• Invoiced and balanced all client files

Accounting Assistant, October 2010 – November 2012

Wings-n-more, Houston, Texas

• Review all emails from managers to ensure all sales reports are turned in on a daily basis

• Implemented changes to daily accounting procedures to insure more accurate data

• Maintain various sales reports on a weekly and daily basis for 15 stores

• Follow up with restaurants regarding discrepancies found in weekly reporting

• Assisted in weekly payroll processing for over 250+ employees

• Create reports in QuickBooks for both payroll and sales department

• Figure and submit payroll tax payments weekly

• Sort and distribution of department mail and file payroll department documents

• Perform specialized work that is related to process, preparation and maintenance of the payroll

• Perform other duties as required

• Researched discrepancies

Bookkeeper, April 2010 – July 2010

Destiny Foods, Inc. Round Rock, Texas

• Performed accounts payable functions for company expenses

• Managed vendor accounts, generating weekly on demand checks

• Assisted with hiring of new employees

• Provided telephone support to customers and employees

• Printed monthly sales reports for management

• Figured food cost on a percentage basis for management bonuses

• Printed weekly reports for 24 stores and entered into QuickBooks

• Performed general office duties and administrative tasks

• Reconcile weekly time sheets with time cards according to procedures to determine actual

hours worked

• Distribute paychecks to appropriate area manager for distribution

• Enter new employee records in payroll system from information received by management

Accounting Assistant, June 2008 – March 2010

DKG Management, Inc., Georgetown, Texas

• Performed accounts payable functions for company expenses.

• Performed accounts receivable functions for company accounts

• Managed vendor accounts, generating weekly on demand checks

• Created balance sheets for all customer accounts

• Ensured compliance with accounting deadlines

• Assisted in semimonthly payroll functions for 200+ employees

• Administered online banking

• Performed general office duties and administrative tasks

• Prepared weekly confidential sales reports for presentation to management

• Managed the internal and external mail functions

• Researched discrepancies

Accounting/ATM Specialist, August 2003 – April 2006

Peoples Federal Credit Union – Amarillo, Texas

• Supported financial management through maintenance of accounting reports and records.

• Balanced ATM and ACH transactions by verification of bank statements against the ACH and ATM

machine transaction summary.

• Adjusted accounts with input errors and manual ATM transactions in the appropriate ledgers.

• Monitored and reconciled accounts on a daily basis by researching data.

• Processed and posted assigned transactions timely and accurately.

• Balanced transaction totals for each assigned ATM according to established department standards and

regulations.

• Prepared and forwarded items to bookkeeping department on a daily basis.

• Inputed data from ATM reports to excel spreadsheets.

• Assisted members with ATM and debit card disputes, including all correspondence with

• ATM processor.

• Prepared periodic reports on ATM activity as requested by management.

• Monitored cash-in and cash-out of ATM machines by verifying ATM reports with the bank statement

and provided a wide variety of accounting work under minimal supervision.

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