Tanha Rahul
**********@*****.***
Rochester Hills, MI 48309
Objective: To secure a position with a stable and profitable organization,
where I can be a member of a team and utilize my sales experience to the
fullest.
Education:
Northern High School
Detroit, MI
High School Diploma June 2004
Industry Experience:
LEAD SERVER Royal Oak, MI
The Red Coat Tavern September 2009-
Present
Managed guest relations and answered questions about menu and beverage
items. Employed sales techniques and provided culinary education to
peers and guests.
Generated top sales in wine from the restaurant by providing education and
food pairing suggestions.
Maintained sections of 6 tables simultaneously
Successfully completed cash handling procedures and maintenance
Excelled in guiding guests through the beer list consisting of 100 beers
Successfully maintained large parties of up to 15 guests
Up-Sold liquor, beer and wine to guest
Received consistent verbal praise from both management and guests for
service and sales performance.
Provided genuine hospitality in a fast paced dinning environment
Trained new employees in "Digital dinning" system use
Trained new employees in wine service and up-selling techniques
CAPTAIN
The Lark European Country Inn
West Bloomfield, MI
July 2009-June 2014
Managed multiple guest relations simultaneously
Excelled in guiding guests through the wine list consisting of 1,300 wines
Worked in coordination with other staff to ensure that customers get
quality service and satisfaction
Received consistent verbal praise from both management and guests for
service and sales performance.
Generated top sales in wine from the restaurant by providing education and
food pairing suggestions
Successfully maintained liquor, beer and wine inventory
Established and maintained great guest relationship
Successfully completed cash handling procedures and maintenance
Restructured and maintained wine cellar
Up-Sold liquor, beer and wine to guest
Quickly established regular clients
Successfully maintained large parties of up to 15 guests
SERVER Troy, MI
Larco's Italian Chop House October
2007- June 2009
Up-sold liquor, beer, wine, and food to guests
Performed table-side services including Caesar Salads, Flamb , and
Decanting wine
Maintains sections of five tables simultaneously
Utilized skills and knowledge to ensure returning clients
SUPERVISOR/LEAD SERVER Birmingham, MI
Mitchell's Fish Market July 2005-June 2009
Organized and maintained schedules for 32 servers on a weekly basis
Learned and assisted in liquor, beer, and wine inventory
Successfully completed cash handling procedures and maintenance
Excelled in managing servers on each shift
Executed pre-shift meeting on a bi-weekly basis
Carried out restaurant closing procedures in a clean and organized manner
Interacted with guests and maintained a great relationship
Trained new employees in "Aloha" system use
Trained new employees in wine service and up-selling techniques
Excelled in multitasking between managing, servicing, hosting, and bussing
Successfully created new training procedures for liquor, beer, wine, and
food
Excelled in training new employees in the different profiles of fresh fish
REFERENCES
Available upon request