Customer Service Home Health
Resume:
ISABEL WALCZAK
Conroe, Texas 77301
Objective
To obtain a challenging role in the healthcare field, where my leadership, networking, relationship-building, and organizational skills will motivate and assist associates towards maximum productivity. To utilize my extensive caseload management, clinical, counseling, and customer service skills to promote uncompromising levels of client well-being, quality of life, and satisfaction.
Professional Experience
REGENT CARE CENTER THE WOODLANDS – Director Of Marketing & Admissions
January 2014 - Present
AMEDISYS HOME HEALTH CARE – Clinical Account Executive
March 2013 – January 2014
Community liaison responsible for education of physicians and office personnel on various home health services and programs, in order to form partnerships in caring.
AMBASSADORS CAREGIVERS – Director of Marketing
October 2012 – March 2013
Leader of marketing efforts focusing on community awareness of private duty care-giving to increase patient independence and safety.
HEALTHSOUTH HOSPITALS – Senior Clinical Liaison
January 2008 – March 2009 & August 2010 – August 2012
Rehabilitation liaison responsible for pre-admission patient evaluations to determine criteria eligibility. Education of physicians, Case Managers, and the general public on the benefits of rehabilitation hospitals. Promoted to Senior Clinical Liaison, responsible for co-worker training and support.
RELIANT REHABILITATION HOSPITAL OF NORTH HOUSTON – Clinical Liaison
March 2009 – July 2010
GIRLING HEALTHCARE – Community Educator
January 2007 – December 2007
Responsible for business development through education of physicians, case managers, and the senior population.
NORTHSTAR EMS – Business Development
July 2006 – January 2007
Social Worker responsible for bridging the needs of health care providers and the services a private EMS company can provide.
WESTERN RESERVE HEALTHCARE – Director of Marketing &Community Relations
July 2005 – July 2006
Facility liaison to the professional healthcare community and facility representative to the general community.
Personal Statement
I am a hardworking and loyal individual. What I do not know, I strive to learn. What I have knowledge in, I use to the best of my ability.
Education and Certifications
Currently licensed as a Social Worker in the State of Texas.
THE UNIVERSITY OF AKRON
Bachelor of Arts Degree – Social Work 1991 & Bachelor of Science Degree – Psychology 1990
Personal Achievement TANQUILITY TANNING SALON – Owner – Responsible for day-to-day operations with a focus on customer service/satisfaction and sanitation.
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