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Customer Service Home Health

Location:
Conroe, TX
Posted:
July 08, 2014

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Resume:

ISABEL WALCZAK

*** ********* ******

Conroe, Texas 77301

281-***-****

Objective

To obtain a challenging role in the healthcare field, where my leadership, networking, relationship-building, and organizational skills will motivate and assist associates towards maximum productivity. To utilize my extensive caseload management, clinical, counseling, and customer service skills to promote uncompromising levels of client well-being, quality of life, and satisfaction.

Professional Experience

REGENT CARE CENTER THE WOODLANDS – Director Of Marketing & Admissions

January 2014 - Present

AMEDISYS HOME HEALTH CARE – Clinical Account Executive

March 2013 – January 2014

Community liaison responsible for education of physicians and office personnel on various home health services and programs, in order to form partnerships in caring.

AMBASSADORS CAREGIVERS – Director of Marketing

October 2012 – March 2013

Leader of marketing efforts focusing on community awareness of private duty care-giving to increase patient independence and safety.

HEALTHSOUTH HOSPITALS – Senior Clinical Liaison

January 2008 – March 2009 & August 2010 – August 2012

Rehabilitation liaison responsible for pre-admission patient evaluations to determine criteria eligibility. Education of physicians, Case Managers, and the general public on the benefits of rehabilitation hospitals. Promoted to Senior Clinical Liaison, responsible for co-worker training and support.

RELIANT REHABILITATION HOSPITAL OF NORTH HOUSTON – Clinical Liaison

March 2009 – July 2010

GIRLING HEALTHCARE – Community Educator

January 2007 – December 2007

Responsible for business development through education of physicians, case managers, and the senior population.

NORTHSTAR EMS – Business Development

July 2006 – January 2007

Social Worker responsible for bridging the needs of health care providers and the services a private EMS company can provide.

WESTERN RESERVE HEALTHCARE – Director of Marketing &Community Relations

July 2005 – July 2006

Facility liaison to the professional healthcare community and facility representative to the general community.

Personal Statement

I am a hardworking and loyal individual. What I do not know, I strive to learn. What I have knowledge in, I use to the best of my ability.

Education and Certifications

Currently licensed as a Social Worker in the State of Texas.

THE UNIVERSITY OF AKRON

Bachelor of Arts Degree – Social Work 1991 & Bachelor of Science Degree – Psychology 1990

Personal Achievement TANQUILITY TANNING SALON – Owner – Responsible for day-to-day operations with a focus on customer service/satisfaction and sanitation.



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