Administrative Assistant Customer Service

Barbara Fanning

** ****** ****** ( Huntington Station, New York 11746

631-***-**** ( **********@*********.***

ADMINISTRATIVE ASSISTANT

Administrative support and client service professional with over 15 years

of experience facilitating all aspects of business operations for senior

management. Proven ability to orchestrate calendars, travel arrangements,

meetings, client billing, data entry, and expense reporting with optimum

efficiency and accuracy. Proven ability to complete projects in compliance

with schedule and quality guidelines. Strong communication and relationship

cultivation skills with customers, vendors, and colleagues.

Areas of Strength

Administrative & Executive Support ( Financial Research & Reporting (

Client Service & Support

Travel & Transportation ( File & Data Management ( Meeting & Event Planning

( Documentation

Clerical & Office Management ( Customer Relationships & Satisfaction (

Conflict Resolution

PROFESSIONAL EXPERIENCE

Lloyd Staffing, Melville, New York ? 2009 to 2012

Administrative and reception duties.

Smith Barney, Hauppauge & New York City, New York ( 1993 to 2009

Administrative Assistant

Organized schedules, travel, transportation, and other administrative

functions for 4 Senior Vice Presidents and multiple Financial Specialists

at leading global financial firm. Oversaw expense tracking/reporting,

billing, fund/account transfers, and information gathering for tax

preparation. Managed client accounts and completed all required

documentation. Provided data entry, file management, call screening, and

clerical/office services. Produced collateral marketing materials.

. Instrumental role enhancing organizational productivity and bottom-line

results.

. Increased time available for SVPs and Financial Specialists to conduct

research and trading.

. Facilitated key client meetings, educational seminars, and special

events.

JDI Supply House, Skillman, New Jersey ( 1992 to 1993

Office Manager

Administered business, operations, finance, and office functions for

optimum efficiency and profitability. Prepared client invoices and

obtained/processed payment. Procured, received, and distributed products to

fulfill client orders.

. Improved funds recovered from past-due accounts, reducing financial loss.

EDUCATION

Bachelor of Arts, Public Relations

Marist College - Poughkeepsie, New York

COMPUTER SKILLS

Microsoft Office

Barbara Fanning

78 Hazard Avenue ( Huntington Station, New York 11746

631-***-**** ( **********@*********.***

Dear Sir,

In order to apply for your announced position of Administrative Assistant,

I am submitting my resume. You will find me to be a successful

administrative professional with over 15 years of experience supporting

business managers and executives. My ability to coordinate schedules,

travel, and client relationships should prove highly beneficial to your

company.

Superb skill in data research and documentation, as well as extensive

experience completing projects in a timely and accurate manner, are among

the most notable traits I would bring to any relevant position based on my

lengthy tenure as an Administrative Assistant for Smith Barney. I am a

strong communicator, a meticulous organizer, and an energetic multitasker

in fast-paced settings.

My most valuable skill sets also include:

. Customer Service & Satisfaction

. Meetings, Seminars, & Events

. Office Administration & Management

I would like to speak with you to further discuss the possibility of

contributing to your organization's success. Please contact me at your

convenience to arrange an interview. Thank you for your time and

consideration, and I look forward to hearing from you soon.

Sincerely,

Barbara Fanning

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