Sales Engineer

CHUCK GAFFORD

***** ***** ******

Oklahoma City, OK 73170

Phone: 405-***-**** Email: *********@***.***

SUMMARY

Extensive experience in all phases of system development life cycle. Effectively managed, analyzed,

designed and implemented global enterprise products focusing on virtualization, migration, cloud services

and consolidation. Deployed multi-tier, client-server architecture that encompassed server, storage and

other system solutions. Led and mentored teams to reach project goals within deadline and quality

standards. Proven success enhancing existing systems with new features and performance improvements

resulting in project cost savings ranging from $100,000 to $20 million per annum, utilizing expertise in:

• Management of multiple projects/systems • Troubleshooting and problem solving

• Operating System, Messaging and Other • VMware vSphere and Hyper-V Virtualization

Migrations, Deployments including AD, including EMC, NetApp, HP and Dell Storage

Exchange, storage and Linux/UNIX and infrastructure systems

• Other Microsoft Systems including SQL, • Pre-Sales and Post-Sales Consulting and

IIS, SCCM/SCOM, Lync and SharePoint Engineering

Server

TECHNICAL SKILLS

Platforms: Microsoft Windows 2012, 2008 R2/2008/2003/2000/NT Servers, Office 365,

Citrix, Red Hat Linux, SUN Solaris UNIX, Novell eDirectory/OES/SuSE Linux,

Macintosh

Messaging: Microsoft Exchange 2013/2010/2007/2003/2000/5.x, Novell GroupWise,

OCS2007, Lync 2013/2010, Lotus Notes/IBM Domino and Office 365 including

Exchange Online, Lync Online and SharePoint Online

Virtualization: VMware vSphere 5x/4x/3x, Microsoft Hyper-V

Systems Management: SCOM 2012/2007/MOM, SCVMM 2012/2008, SCCM 2012/2007/SMS 2003/2.0

Storage: EMC Celerra, Centera, CLARiiON, and Symmetrix, NetApp, HP and Dell SANs

Desktop OS: Windows 8, Windows 7, Windows Vista, Windows XP

Databases: MS SQL Server, Oracle, MySQL

Internet: HTTP, SSL, XML ; SharePoint, IIS, Apache

Certifications: MCSE: Server Infrastructure (Windows 2012), MCSE: Messaging (Exchange

2013), MCSE: Communication (Lync 2013), MCSE: System Center – Private

Cloud, MCITP Windows 2008 Enterprise Admin, Server Admin and Exchange

Messaging Admin, MCTS, MCT, MCSE, VMware VCP 5/4/3, Master CNE, ITIL

PROFESSIONAL EXPERIENCE

CORNERSTONE IT SOLUTIONS LLC, Oklahoma City, OK 2011 – Present

Senior Architect

Led multiple projects including Windows Server 2012, Active Directory/Exchange and Notes/GroupWise

migrations to Exchange 2013/2010 and Office 365. Exchange Hybrid setup with AD FS 2.0 and DirSync

servers. System Center projects with SCCM 2007 and SCOM 2007 for server management, SCOM 2012

and SCVMM 2012 with Hyper-V, Novell NetWare/ZENworks migration to Microsoft Windows 2008 R2

and SCCM 2007; Exchange 2003, 2007, and 2010 interoperability, GroupWise and Notes to Exchange

2010/Exchange Online migrations; taught two-week Lync 2010 boot camp and Exchange 2010 courses;

developed courses for Lync Server 2013 and Exchange Server 2013 video training.

CHUCK GAFFORD PAGE TWO

DIMENSION DATA 2013 – 2014

Senior Technology Consultant

Led deployment and migration projects on Windows Server 2012, Exchange Server 2013 and earlier

versions. Worked with clients on methodologies for moving to Office 365 involving servers/systems and

infrastructure. Developed Visio architectural and project plan collateral for all projects. Worked on pre-

sales/post-sales processes to develop and win new business. Took leadership/management courses

through offerings from Harvard ManageMentor Training.

TERRA NOVA CONSULTING for McKesson/US Oncology, Houston, TX Mar. 2011 – June 2011

Datacenter Migration Architect Consultant

Datacenter migration design and planning, consulting on design/deployment of System Center

components including System Center Configuration Manager, System Center Operations Manager, Active

Directory Windows 2008 R2, and Exchange 2010, RedHat Linux and Solaris UNIX, and storage systems

(EMC, NetApp, HP), vSphere virtualization, Citrix, OCS/Lync, and other applications/databases.

LEADTHEM CONSULTING, LLC, Damascus, OR 2010 – 2011

Senior Consultant

Virtualization, migration, and consolidation projects including global networks with 10,000+ users

including Windows 2008 R2/Exchange 2010/BPOS from Notes, GroupWise, Novell NDS, and versions

of Exchange 2010 utilizing Quest migration tools.

• Recommendations for virtualized infrastructures including ESX/VMware vSphere 4x/3x.

• Migrations and management of systems including Windows 2008 R2/2008/2003, Exchange

BPOS/2010/20072003, OCS 2007 and other technologies

CONVERGENT TECHNOLOGIES GROUP, Richmond, VA 2009 - 2009

Lead Migration Engineer for Northrop Grumman for Virginia IT Agency (VITA)

Project lead deploying and supporting migrations from SendMail, GroupWise, NetWare, and legacy

AD/Exchange for the Commonwealth of Virginia. Utilized Quest software and management tools to a

new centralized Active Directory/Exchange infrastructure resulting in cost savings of millions of dollars.

Migrated to a primarily virtualized pair of datacenters for 67,000 user migration.

EMC CORPORATION, Hopkinton, MA 2008 – 2009

Senior Solutions Architect

Designed, deployed and supported virtualization, consolidation and migration projects for global

enterprise-class customers such as Bausch & Lomb, Bombardier, Wyeth and other companies. Utilized

Quest migration and other tools for migrations/upgrades from both foreign email systems and older

versions of Exchange to Exchange 2007, and from multiple operating systems to Windows 2008.

• Deployed and achieved cost saving solutions of a range of $100,000 to $500,000 to customers.

• Improved business processes which enhanced user experience s and reduced overall operational costs.

• Consistently completed projects on-time and within budget with high customer satisfaction levels.

• Architected new solutions for customers providing new features and more optimized, efficient

platform that either removed legacy systems or upgraded to newer solutions.

CHUCK GAFFORD PAGE THREE

UNISYS CORPORATION, Blue Bell, PA 1999 - 2008

Systems Architect

Designed, deployed and provided troubleshooting for server migration, virtualization and consolidation

projects for global Fortune 500 companies and public sector agencies with projected savings of up to

$20 million dollars. Led large-scale global organization migration, consolidation, virtualization and new

infrastructure deployments. Technologies focused on multiple directory and messaging systems as well

as migration to multiple systems including various Microsoft and other solutions.

• Architected and delivered successful migration, upgrade, virtualization and consolidation projects,

including technical and sometimes financial management of projects often valued in millions of

dollars.

• Managed teams of technical resources including architects, consultants and occasionally third-party

and client resources.

ADDITIONAL EXPERIENCE

• Adjunct Faculty: Columbia University, Temple University, CUNY, University of Baltimore

• Trainer: Taught Microsoft, Novell and CompTIA courses at New Horizons, ExecuTrain and others

• Training Developer: Developed hands-on course for Exchange 2010 and video training for Exchange

2013 and Lync 2013

• Presenter: Expert Speaker at seminars on Microsoft technology at Microsoft New York City

(Midtown), Microsoft Minneapolis, Microsoft Sydney, Microsoft Canberra, Microsoft Melbourne;

provided training at Unisys University, Milton Keynes, UK

CERTIFICATIONS

Microsoft: Microsoft Certified Solutions Expert (MCSE): Server Infrastructure

(Windows 2012)

Microsoft Certified Solutions Expert (MCSE): Messaging (Exchange 2013)

Microsoft Certified Solutions Expert (MCSE): Communication (Lync 2013)

Microsoft Certified Solutions Expert (MCSE): System Center – Private Cloud

Microsoft Certified Systems Engineer (MCSE): Windows 2003/2000/NT

Microsoft Certified Solutions Associate (MCSA): Windows Server 2012

Microsoft Certified Systems Administrator (MCSA) – Windows 2003

Microsoft Certified Information Technology Professional (MCITP):

Office 365 Admin, Enterprise Messaging Administrator (Exchange 2007),

Enterprise Administrator and Server Administrator (Windows 2008)

Microsoft Certified Technology Specialist (MCTS):

Exchange 2007, OCS 2007, Lync 2010, SCCM 2007, SCOM 2007,

SharePoint 2007, Windows Vista, Windows Server 2008 Active Directory,

Network Infrastructure and Applications Infrastructure

MCSE (Windows 2003, 2000, NT 4.0), MCSA (Windows 2003), MCSE+I, MCT

CHUCK GAFFORD PAGE FOUR

CERTIFICATION (continued)

Novell: Master CNE in Novell-Windows Integration, CNE 5x, 4x, 3x

Virtualization: VMware Certified Professional (VCP) 5x/4x/3x, Windows Hyper-V

CompTIA/ITIL: ITIL Foundations 3x; CompTIA A+, Network+, Security+, iNet+, CTT+

EDUCATION

Post-Masters Work towards Doctorate in Music Theory, Univ. of North Texas, Denton, TX with

Computer Science Relative Field of Study; (two years towards Doctorate completed with 4.00 GPA)

Master’s Degree, Music, University of North Texas, Denton, TX; Teaching Fellow for four consecutive

years (completed with 3.89 GPA)

Bachelor’s Degree, Music Education & Applied Music, Hardin-Simmons University, Abilene, TX;

Double Major in music, graduated cum laude (3.53 GPA and 192 semester hours).

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