pharmacy tech

Tiffany R. Nix

**** ****** ********* ** *** **** .Humble, Texas 77338. 832-***-****

**********@*****.***

OBJECTIVE: To obtain a position with an institution utilizing my

professional skills and knowledge through continue growth

and development.

EDUCATIONAL

HISTORY: Westfield High School

Houston, Texas

Graduate- May 2000

North Harris Montgomery College

Houston, Texas

Graduate- May 2005

Certified Licensed Pharmacy Technician (IV Certification)

EMPLOYMENT

HISTORY: Sam's Club Pharmacy

Pharmacy Technician II (3/06- 09/2013)

. Responsible for quality customer service and staff

coordination

. Prioritization results in more efficient time

management, reducing customer wait time

. Maintain accurate filing of prescriptions and all

confidential documents.

. Greet, troubleshoot and route multi-line phone

system.

. Contact physicians for Rx verifications.

. Send, receive, and process correspondence.

. Communicate with staff and team members to perform

callbacks, follow-up, and emergences cases.

. Counting, pouring, measuring and weighing tablets and

medications

mixing medications .Selecting the proper prescription

container

. Preparing insurance claim forms

. Maintaining patient profiles

. Completing cash register transactions

. Taking inventory of over-the-counter medications

. Handling escalated calls to ensure member

satisfaction and quick turnaround time

. Contacting patients, pharmacists and doctor's offices

to resolve claims issues

. Processing prescriptions (from intake to order

completion)

. Resolving customer issues; ensuring accurate

information is provided

Walgreens Pharmacy

Pharmacy Technician (9/05-3/06)

. Assisting pharmacists in filling prescriptions

. Inputting prescriptions for processing

. Using our Intercom Plus computer system to process

prescriptions and assist patients.

. Handling phone inquiries

. Entering patient purchases on pharmacy cash registers

. Answer all incoming calls

. Assist customers with transactions.

. Maintain HIPPA guidelines and procedures.

REFERENCES: Available Upon Request

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