High School Office

Autumn Garrison

* ****** ****** - *******, ** ***42

************@*****.*** - 717-***-****

WORK EXPERIENCE

Personal Care/Med Tech

Juniper Village - Lebanon, PA - December 2013 to Present

• I take care of the residents by providing activities of daily living, emotional and physical support, assist with

feedings of the residents, provide daily hygiene care, help toilet and transfer of the resident's, as well as

completed documentation.

Home Health Aide

Country Meadows Of Hershey - Hershey, PA - July 2013 to Present

• I take care of the residents by providing activities of daily living, emotional and physical support, assist with

feedings of the residents, provide daily hygiene care, help toilet and transfer of the resident's, as well as

completed documentation.

Office Manager

H&R Block - Lebanon, PA - October 2012 to April 2014

Manage/supervise my staff of tax associates and client service professionals.

Achieve 98% office daily revenue goals.

Market and promote to 100+ local business for new client leads.

Increase office revenue by 10% from prior year.

Manage and coach Tax Associates, Client Service Professionals, and support staff on performance and

provide continual feedback

• Address and effectively resolve associate and client concerns

• Coach tax professionals who need further assistance

• Plan and conduct office meetings that coordinate team building and strategic planning

• Ensure associates are providing client service in compliance with the company's policies and procedures

• Attend and participate weekly meeting

• Review operational reports to properly manage labor and productivity

• Prepare seasonal marketing plans and execute with office

• Trained in Situation Leadership and Targeted Selection interviewing process

• Manage assets, supplies and facility.

• Complete accurate individual federal and state tax returns

EDUCATION

RN in Nursing

Harrisburg Area Community College - Lebanon, PA

2014 to 2016

Degree in Medical Billing

Brookline College - Lebanon, PA

2010 to 2011

High School Diploma in General Studies

Northern Lebanon High School - Fredericksburg, PA

2004 to 2007

ADDITIONAL INFORMATION

• CPR

• Adapt easily to change of environment and work schedule

• Maintain critical thinking skills essential to providing competent and dignified patient care

• Personable with a positive attitude

• Interface effectively with patients, families, and nursing staff

Contact this candidate