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Professional Summary
Dedicated Human Resource professional adept at managing a wide range of
employee relations issues. Expertise in problem solving, mediation and
highly efficient in time-critical situations. Skillfully prioritizes and
manages all aspects of the payroll process. Successfully introduces
process improvements and staff-development initiatives to drive corporate
goal attainment. Dedicated to bringing an innovative approach to human
resource management while creating a team-driven environment that fosters
room for development and growth.[pic]
Core Knowledge & Skills
HR Policies & Procedures Compensation & Benefits Sourcing Specialist
Training & Development Performance Management Process Improvement
Orientation & On-Boarding Employee Relations Staff Recruitment &
Retention
Conflict Resolution Applicant Tracking Employment Law & Practices
HR Compliance PeopleSoft/Taleo/ADP Relationship Building
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Relevant Experience
Randstad USA
6/2013-Present
Atlanta, GA
Talent Acquisition Coordinator
. Responsible for providing tactical and strategic support to the
field and Field Support Center in their efforts to source, attract,
hire and retain internal talent for the organization.
. Sourcing, screening, interviewing, testing and/or referring
applicants for open requisitions throughout the organization,
supporting the overall recruiting processes to ensure short, mid and
long term employment goals.
. Proactively identify and address areas for improvement by supporting
the development and implementation of effective recruiting
processes, practices and procedures.
. Assist with job posting process including position collection and
consolidation, posting development and placement within the Talent
Acquisition Management (TAM) module.
. Manage, administer, and monitor department mailboxes daily and meet
the 4-hour Service Level Agreements commitment to take action on
assessment ordering, scheduling, and/or delivery of results.
. Schedule and administer approximately 50+ applicant profile
assessments daily to include the Hogan, Wonderlic, Raven, XB, and
SPB as needed.
. Assist in various projects within the Human Resource department to
improve and ensure proper education and training for Human Resource
processes are achieved.
. Participates in developing the design with for operational process
improvements within the Operations Team department.
. Create and update training materials, Standard Operating Procedures
and Service Level Agreements within the Operations Team department.
. Use sophisticated applicant tracking systems and other recruiting
software and CRM system to track applicants through the selection
phase through to on-boarding.
. Work with the Human Resources and Training teams to identify and
evaluate position core competencies and minimum position
requirements utilizing competency models to develop job-specific
applicant testing.
U.S. ARMY
6/2004-12/2012
Schofield Barracks, HI, Ft. Stewart, GA, Ft. Richardson, AK, Kandahar,
Afghanistan
Human Resource Manager /Retention
. Served as the Human Resources Sergeant for the a Military Police
Battalion consisting of five subordinate Military Police units
with over 750+ personnel.
. Executed daily operations of military personnel actions involving
the enlistment, reenlistment, separation, assignment, transfers,
qualifications, attendance, clearance, and training of enlisted
personnel in accordance to army regulations.
. Supervised a team of 4 clerical personnel in support of the
personnel department section.
. Planned and carried out policies related to all phases of
personnel activity.
. Responsible for the training, guidance, professional development,
and welfare of personnel staff in regard to all aspects of
workplace performance and professional development.
. Developed finance Standard Operating Procedures to streamline pay
inquiries, resulting in dramatic reduction of pay problems by
90%.
. Maintained HRIS database: tracking incoming and outgoing soldiers
and all pertaining personnel records.
. Oversaw leave management logs, award processing, postal
operations and expendable supplies within the personnel section.
. Conducted new hire orientations and training for all incoming
personnel.
. Advised senior levels on personnel, promotions, and finance
related matters to include strength levels of subordinate units.
. Generated, reviewed, and prepared data reports on strength (gains
and losses) of personnel and made duty assignments of enlisted
personnel.
. Consulted leadership of important changes in administrative and
personnel regulations or directives in accordance to department
initiatives.
. Screened and coordinated interviews of applicants based on their
qualifications and background.
. Implemented filing systems of personnel and unit records speeding
up access and increasing productivity.
CARLILE TRANSPORTATION
10/2003-06/2004
Anchorage, AK
Accounting Clerk/Accounts Receivable/Payroll
. Processed bi-weekly hourly non-exempt employee payrolls utilizing
SAP system.
. Completed payroll related activities, including timekeeping, tax
withholding changes, direct deposits, garnishment review and
maintenance, and pay calculations.
. Audited payroll entries via posting reports and payroll distribution
reports.
. Researched and resolved pay discrepancies.
. Monitored time and attendance and SAP systems maintaining data
integrity by verifying hours and earnings, general new hire
information, terminations, and time entered in the time and
attendance system.
. Established and sustained effective communication and coordination
between division and Support Office personnel in researching,
tracking, and resolving accounting, customer and vendor related
issues.
. Coded and entered 100 invoices daily into the in-house accounting
software.
. Negotiated payment arrangement plans on passed due accounts.
. Posted receipts to appropriate general ledger accounts and monitored
application of payments to ensure proper application.
. Reconciled discrepancies between accounts receivable general ledger
account and accounts receivable trial balance account.
. Created daily and weekly cash reports for accounting management and.
analyzed accounts receivable aging reports.
. Applied internal policies and procedures to ensure the payroll and
billing process was accurate and timely.
HOME HEALTH PLUS INC.
10/1994-05/2001
Concord, CA
Staffing Coordinator/Accounts Receivables/ /Payroll
. Recruited, screened, hired, trained and retained a staff of
caregivers in order to provide the highest quality of service to our
clients.
. Supervised 80-150 field staff employees.
. Conducted background checks on candidates by obtaining information
from law enforcement officials, previous employers and references.
. Reviewed human resource paperwork for accuracy and completeness by
verifying, collecting and correcting additional data.
. Processed ADP weekly payroll of 150+ non-exempt employees.
. Evaluated and processed timecards for accuracy on the regular,
overtime, incentive, vacation, and bonus pay and hours.
. Reviewed and confirmed that all final paid hours corresponded with
timesheets and state laws.
. Assisted in collection of delinquent private pay accounts with a 90%
success (payment) rate.
. Audited aging and suspense reports of all accounts to troubleshoot
errors and identify deficiencies or coding problems and initiated
corrective action on errors found.
. Researched information and processed unbilled revenue and bad debt
accounts for timely submission of billing claims.
. Explained employee compensation, benefits, schedules, working
conditions and promotion opportunities.
. Distributed all insurance related information to newly enrolled
employees and assisted with insurance related issues.
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Education
University of Phoenix, Atlanta, GA
Bachelor of Science in Business Administration specializing in Human
Resource Management
In progress
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Training & Certifications
Professional Development Certificate (2002), Human Resource Specialist
(2004), Recruiting and Retention (2005), Human Resource Management
(2006), Professional Leadership Development (2010), Advanced Leadership
Training & Development (2012). Proficient skills in Microsoft Office
including PowerPoint, Excel, Word, Visio, and Outlook. Proficient in
cloud based services Google Drive, Gmail.