Customer Service Manager
Resume:
Amber L. Richardson
Amber L. Richardson
*********@*****.***
Page 1
OBJECTIVES
To obtain a position where hospitality and customer service skills will be fully
utilized. Offering extensive communication skills and a friendly, confident, and
pleasing personality to all guests.
EDUCATION
Lone Star College Graduate
2011-2013
•Associates degree in communications
Sam Houston State University (Online)
2011-Current
• Honor Roll Student
• Committee Chair lead
EXPERIENCE
• Staff Lead Pretzel Maker
2009-2010
Schedule vendors, management. Excellent leadership skills, with the ability to
take necessary actions in tasks when required. Admirable work ethic
Manager: Myron Richardson 281-***-****
• Administer/ Receptionist Village Park Center
2010 – 2011
Full-time Front Office Administrator. Greeting and welcoming patients, data
entry and maintaining patient database, extensive record keeping within the
database. Call center experience.
CEO: Latoya Ramirez 832-***-****
• Customer service G e o r g e B u s h a i r p o r t ( I A H a i r p o r t )
2011-2012
Competent at managing responsibilities in a high-volume atmosphere, skilled at
interacting with customers of all socioeconomic backgrounds, hard worker, quick
learner, and ability to assume responsibility.
Supervisor: Pam 832-***-****
• Personal assistant The Medical Executives
Amber L. Richardson
2013- 2014
Screening telephone calls and handling enquiries, organizing the manager’s diary and
making appointments, dealing with letters and emails, writing letters and producing
reports and presentations, arranging meetings, organizing and maintaining office
systems, taking notes at meetings, and making travel arrangements.
Staffing executive: Nichole Metoyer 409-***-****
• Bookkeeper Executive Therapy
2013-2014
• Double book keeping (Balancing accounts), Processing sales invoices,
receipts and payments,Completing VAT returns, preparing invoices for the
Inland revenue, checking company bank statements,reparing cash flow
statements and dealing with financial paperwork and filing.
Senior chief Marketer: Ashley Fordyce 516-***-****
Computer skills: Windows, XP, PowerPoint, Microsoft Word, Excel, Outlook,
QuickBooks, Aphelion, Internet research
SKILLS
Leadership qualities
Management experience
Efficient in Microsoft Office
Motivated self-starter
Flexible
Reliable
Self-reliant
Conscientious
Confident
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