Sharmica Harris
Richmond, VA
**************@*****.*** - 804-***-****
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Work Experience
Customer Services Specialist
Jcpenney -
Richmond, VA
April 2014 to Present
Responsibilities
Proactively approaches customers in a friendly manner to how they can best help find a product.
Observe customers and product traffic across assigned stores and positions themselves to positively impact the customer experience
Account Support Representative
Aibiotech/Aerotek -
Richmond, VA
October 2013 to December 2013
Responsibilities
Receiving and identifying biological specimens.
Entering vital specimens registrations data, insurance and demographic information ascertain and testing required.
Accessioner
Alere Toxicology -
Richmond, VA
August 2013 to October 2013
Receive patient specimens from Fed EX delivery and couriers.
Store patient samples in coolers or refrigerators.
Apply patient specific bar coded labels to request to request slip specimens and testing tubes.
Sales Associate
Ross -
Richmond, VA
November 2011 to August 2013
Responsibilities
Customer Services Representative
Fitting Room Associate
Stock Room, Sales Floor Associate
Adminstrative Assistance
Virginia Union University(Center for Undergraduate Studies) -
Richmond, VA
September 2010 to May 2011
Answer phones tranfered calls
Retrieve and Deliver Mail
Assists students that comes to the department with questions and or concerns
Office Assistance Specialist
Virginia Department of Agriculture and Consumer Services -
Richmond, VA
December 2009 to August 2010
Data Entry, Maintained Public Records in the Financial Office
Batched endorsed checks, Ran adding tapes to vertify the amountt be deposited,
Made deposits by scanning checks by remote deposit directly to Wachovia Bank
Education
Diploma Certified Clincal Medical Assistant in Medical Assistant
Fortis College -
Richmond, VA
2012 to 2013
Skills
Vital Collections, Knowledge of OSHA and PPE compliance, EKG, General Office Skills, Medcial Terminolgy, Customer Services, Injections, CPR and AED Certified, Anatomy and Physiology,Scheduling and Front End, Lab Specimen Collection, Electronic Health Records, Veinpuncture, Specimen Collection
Awards
National Honor Society
March 2013
National Honor Society at Fortis College for Medical Assistant Program
Certifications
CPR and AED Certifeid
February 2013 to February 2015
Certifeid Clinical Medical Assistant
June 2013 to June 2015