Valerie Simmons
New York, NY 10032
917-***-**** *********@*****.***
Summary
Flexible and team oriented professional with experience in busy call centers, administrative and receptionist work.
Able to prioritize and handle varied tasks in a demanding environment.
Skills
• •
Excellent Communication Data Entry
• •
Records Management Problem Solving
• •
Front Desk Coverage Microsoft Office
• •
Relationship Management Type 60 wpm
Experience
Fox News Corporation/Bowles Corporate Security-New York 8/7/2006 – 2/22/2011
Receptionist
• Ensured receptionist coverage on a timed schedule during the graveyard shift.
• Answered calls in a tactful and pleasant manner, internal and external.
• Opened corporate dining rooms, conference rooms, and café and fitness room.
• Confidently greeted executives, staff and all visitors with a smile.
• Escorted visitors and staff to their locations in a smooth and friendly manner.
MPS Merchant Processing Service – New York 10/4/2005 – 8/1/2006
Senior Sales Representative
• Scheduled appointments for account executives and followed up on results of confirmed appointments.
• Cold called over 75 potential clients daily.
• Accurate management of all company records.
• Collaborated with company owners to keep welcoming atmosphere.
Midtown Community Court/AmeriCorp Member – New York 3/29/2004 – 3/15/2005
Administrative Assistant
• Aided the directors, supervisors, and co-workers daily by being flexible about tasks.
• Recruited participants for job training program.
• Established partnerships with other social service organizations.
• Managed case load of over 100 clients.
• Maintained files of all clients by inputting data.
• Communicated clearly and patiently to help resolve any issues or conflicts.
• Attended trainings on case management, motivational interviewing, public speaking and CPR.
Education
Grace Institute 10/7/2013 – 3/9/2014
Business Certificate
GED