REGINALD JORDAN
*** ********* *** ************, ** 62650 v ********.********@*****.*** v
773-***-**** (mobile)
EMPLOYMENT PROFILE & SKILLS SUMMARY
Kred Global Influence [social media] Score in the top 3.9%.
Audience development, social media and publishing pro with circulation &
marketing management experience; great written and verbal communication
skills; very computer proficient.
Visionary, resourceful leader and problem-solver with "Good to Great"
management philosophy.
Marketing, fundraising and event planning volunteer involvement with
charitable causes.
BRIGHTSPEED, LLC; Palm Coast, FL (virtual office position from home in IL)
2014
Director of Marketing (interim) for this B2B data company
Brand enhancement and customer development.
More effective social media utilization and integrating it into overall
marketing efforts.
E-mail marketing/eNewsletter, and PPC/CPM paid advertising campaigns.
Spearhead website improvements by taking action on data gleaned from Google
Analytics and Crazy Egg heat-mapping to reduce excessive Web page download
times, improve SEO and SEM, enhance, and generally better use the site as a
marketing and branding tool.
Use FileZilla, CoffeeCup, and Weebly to manage proposed website upgrades.
ICI HOMES, INC., Ormond Beach, FL
2013
Head of Social Media Marketing & Communication Specialist
Managed all social media efforts and worked closely with marketing
colleagues with goal of increasing number of qualified prospects entering
sales funnel for agents to close, in turn enhancing company revenue and
reputation; copywriting and editing, blogging, e-mail marketing, social
media training.
Increased targeted Facebook "likes" from 1156 to 2400 on main page via paid
and organic growth and active engagement rose by 100s of percent, resulting
in tremendous rise in sales leads, testimonials and overall awareness of
ICI; Klout social media influence score increased from 19 to 56; and goal
of 3000 targeted "likes" was on pace to be met on budget by 2013 year-end.
Wrote Plantation Bay promotional video script; blogged for "Florida
Lifestyles" section of website:
Improvements to subject lines in and timing of e-mail marketing blasts
resulted in significantly increased open and click-through rates, thus
yielding more qualified sales leads.
Copyrighting and editing of marketing collateral and press releases.
Trained colleagues in how to better utilize Facebook (and other social
media platforms) to increase communication with clients and prospects via
Facebook community and realtors pages.
Re-instituted weekly publication of the Informer, an online hub for company
news.
MOTORSPORT MARKETING, INC., Daytona Beach, FL
2013
Circulation, Audience Development & Social Media Consultant
Managed audience development duties for Grassroots Motorsports and Classic
Motorsports consumer paid niche magazines for automotive enthusiasts.
Revamped renewals and invoices efforts, and worked with vendors.
Utilized social and digital media to increase paid circulation and
awareness of brand, and regularly engaged the many readers and followers;
and attended promo events as necessary.
... and other audience development & social media projects since 2006,
including:
Craft Beer Directory, Draper P.C. Law, Apple Creek Marketing, Julian V
Holdings, and more clients.
Improved list compilation methods for microbreweries throughout USA to
enable better marketing efforts for Craft Beer Directory and its
corresponding app and website; social media usage.
Advised social media and marketing efforts for Draper P.C. Law firm.
Helped a B2B, controlled circ regional business magazine study the
feasibility of converting from Standard to Periodical Class mailing and how
to increase its visibility on its limited budget.
Created and moderated Facebook political pages (quickly garnering 12,000+
fans in 2 months on a limited budget) and its Twitter account prior to 2010
elections. Was asked to declare as PAC.
CAPITOL RADIO GROUP/SAGA COMMUNICATIONS, Springfield, IL
2012 - 2013
Marketing & Advertising Sales Consultant
CRG owns 5 radio stations targeting various demographics in the central
Illinois region.
Worked closely with business clients to find radio and multimedia
advertising solutions.
Gave sales presentations to advise prospects/clients as to their
advertising and marketing needs.
Completed business profile for each prospect/client.
Based upon the unique business profile, wrote a marketing and advertising
campaign with the goal of helping client attain its revenue and growth
goals in a very competitive environment.
Developed new business and maintained effective relationships with existing
clients.
Utilized social media and research skills to connect with prospects and to
survey the market.
LIBERTY VILLAGE, LeRoy, IL and PLEASANT HILL HEALTHCARE, Girard, IL
2011 - 2012
Nursing Home Administrator (including marketing and public relations
duties)
Managed 100+ staff of licensed 90+ bed non-profit, long-term-care, skilled
nursing facilities.
Increased census by 10%+ while striving to provide optimum care and rapport
among residents, their families and staff in a home-like environment.
Prepared for IL Department of Public Health survey and led a 90% reduction
in tags/deficiencies.
Stressed teamwork, communication, accountability and respect; while
empowering staff, particularly department managers, to do their job without
micro-managing them if they do it well.
Launched successful initiatives to improve patient/resident care, increase
employee morale, and re-engage the community-at-large through effective PR
and marketing.
Conferred on multi-million dollar budgets.
Worked with Marketing Director to spearhead the launch of a robust website,
combined with effective utilization of social media, to greatly improve the
overall PR efforts.
Interviewed and hired key upper management, and promoted openings more
effectively.
WOLTERS KLUWER HEALTH, HOSPITAL PHARMACY JOURNAL St. Louis, MO
2008 - 2009
Audience Development & Classified Advertising Sales Manager
Managed this respected publication with a BPA-audited controlled
circulation of 34,000
Prepared semi-annual BPA circulation statements and organized materials for
annual audit.
Oversaw telemarketing effort completed on time and budget that increased
online sub's, increased 1-yr names to 82% of Total Qualified and increased
Personal Direct Requests to 65%.
Managed vendor relations and negotiations, including big cost savings for
telemarketing efforts.
Trained colleagues and sales team to use BPA circulation statements as a
sales tool.
Completed analysis of competitors' circ data, audit status, and PERQ/HCI
readership scores.
SCHOFIELD MEDIA GROUP, Chicago, IL 2003 - 2006
Circulation & Marketing Director (Promoted from its first ever Circulation
& Marketing Manager)
Helped guide its explosive growth (monetary value grew 20X, from $4 million
to $80 million).
Key involvement in due diligence stage of acquisition of former VNU
properties that constituted its Ideal Media division, part of its expansion
from 3 to 15 magazines (across 4 domestic divisions).
Utilized strong knowledge of BPA and USPS rules and regulations to gain BPA
membership.
Prepared BPA circulation statements and organized data for annual
circulation audits.
Saved $100,000s by meeting USPS regulations to convert to Periodical Class
mailing privileges.
Provided comprehensive analysis of competitors' BPA/ABC membership status
and circ data.
Convinced CEO to invest in Quickfill circ database fulfillment system to
increase efficiency and accuracy of maintenance of subscribers' records.
Liaison to USPS and vendors -- including printers, telemarketers, list
houses, and Hallmark.
EDUCATION
Millikin University, Decatur, IL; Bachelor of Arts, Political Science/Pre-
Law, cum laude graduate.
James Millikin Scholarship Honors Program; Adney Memorial Award for
Outstanding Pre-Law Student; faculty selection to serve on Dean of College
of Arts & Sciences Search Committee.
TECHNICAL PROFICIENCY
Social media (Facebook, Twitter, LinkedIn, Google+, FourSquare, Hootsuite,
YouTube, Blogger, Instagram, WordPress, tumblr; and Kred and Klout social
media influence scoring websites).
Microsoft Suite (Word, Excel, PowerPoint, Outlook, Access), iPad, Android
smart phone
Listening/measurement tools (Facebook Insight and Google Analytics);
Photoshop, Dreamweaver
CoffeeCup Websight Insight, FileZilla, Crazy Egg heat mapping, Weebly.com
website builder.
Paid advertising campaigns (using Google AdWords and Facebook PPC/CPM).
Radio Advertising Bureau (RAB), Marketron & VCreative (for radio
advertising creation and sales)
Circulation database fulfillment programs (such as Quickfill, Advantage,
Hallmark Web Query).
Achieve Matrix (for accessing patients' records as Nursing Home
Administrator).