Nursing Home Administrator Manager
Resume:
Carla Arellano
Ontario, CA 91762
**************@*****.***
July 9, 2014
I am interested in a Nursing Home Administrator position. I am eager for
an opportunity to expand my opportunities as a professional. I have over
14 years experience in a Skilled Nursing Facility and have exceeded company
expectations both as a Business Office Manager and Interim Administrator.
With strong communication skills, organizational and financial management
skills, I am confident I can be a valuable asset to your team.
I would welcome the opportunity to interview with your selection team and
look forward to hearing from you in the near future. Thank you for your
time and consideration.
Sincerely,
Carla Arellano, NHA
Enclosure: Resume
CARLA ARELLANO
1509 N. Elderberry Ct . Ontario, CA 91762 .
**************@*****.*** . 909-***-****
EXPERIENCE
Administrator in Training/ Interim Administrator
Country Villa Claremont Healthcare, Claremont, CA, 2013 - present
. Cover for Administrator while on leave of absence.
. Works with marketing representative to coordinate and plan events and
promotions; study and analyze the targeted market.
. Establish and maintain relationships with physicians, case managers and
administrative staff.
. Attend and lead acute hospital case managers and physician marketing
meetings.
. Assist Administrator with annual survey preparation; disaster manual,
vendor contracts, survey binder and facility walk through.
. Leads monthly safety meeting, PPS meeting, triple check meeting, stand up
meeting and CQI/ QA meeting.
. Work with the Administrator to ensure the facility is in compliance with
federal and state requirements.
. Complete the monthly variance report by company standards.
. Implement facility policies and procedures through appropriate delegation
of duties to staff.
. Recommend new services to meet resident needs and ensures their needs are
met.
. Works with department directors to develop their skills and ensure their
continued professional growth.
Business Office Manager
Country Villa Claremont Healthcare, Claremont, CA,
1999 - 2013
. Consistently maintained facility Accounts Receivable days at goal.
. Assisted multiple facilities within the company to achieve AR goals.
. Recommended and offered the Business Office Consultant position.
. Coordinated insurance coverage with HMOs; verified eligibility and
coverage; completed Treatment Authorization Request (ETARs); completed
Long Term Care Authorization Request Form (AARFs); prepared billing
information for outside biller.
. Maintained appropriate documentation of all collection activity per
established company policies.
. Completed Long Term Care Medi-cal applications and annual re-
determinations.
. Handled inquiry process for prospective admissions; facility tours;
perform financial counseling.
. Interacted with Social Security regarding representative payees to ensure
timely payment.
. Informed, instructed, and guided families through financial matters.
. Managed resident trust and facility petty cash accounts.
. Maintained documentation to remain in compliance of all state/ federal
regulations.
. Involved and led the PPS and triple check meetings.
. Supervised and successfully trained; admissions, payroll, accounts
payable, and receptionist.
. Assured completion of all mandated state and federal forms as required.
EDUCATION
Mount San Antonio College Walnut, CA General Education, Math Major
TRAINING & DEVELOPMENT
. Nursing Home Administrator 1000 hour AIT program
. EDD seminar; documentation, discipline and claims, City of Industry, CA
2014
. Social Service Certification Program, Los Angeles, CA 2013
. Medical Records Technician, Montclair, CA 1998
AWARDS
Overall Best Practices in Business Office, 2011
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